Operations Manager

1 week ago


Parkville, Australia University of Melbourne Full time

About the Role

The Operations Manager for the Melbourne School of Health Sciences (MSHS) will provide operational leadership to ensure effective delivery of all aspects of the School's operations, including facilities support, facilities project management, and relationship building. This role involves overseeing communications, executive assistance, local finance, HR, and space logistics, while leading a team of 11 staff across multiple sites.

Your responsibilities will include:

Lead and manage the Operations team to deliver the cyclical workload and deliver consistently high quality service across the School overseeing administration and compliance including, finance administration, human resource management, facilities, engagement, operations, and resources management. Effectively motivate, coach and manage staff to achieve goals. Provide clear performance expectations, regular feedback and document performance outcomes, ensuring poor performance is addressed, and high performance nurtured and rewardedLead the operations team to ensure that high level executive support is provided to the Head of School and heads of department Lead the operations team to ensure that high level executive support is provided to the Head of School and heads of department  Maintain a work environment that promotes collaboration, joint planning, and the sharing of knowledge. Monitor and report on the quality, efficiency and responsiveness of relevant University Services and Faculty Services ensuring that the School is receiving agreed level of service and support.

Who We Are Looking For
The ideal candidate will have excellent communication and interpersonal skills, with the ability to present information clearly, influence, negotiate, and interact effectively at all levels. They demonstrate strong problem-solving, analytical, and judgement skills, and can adapt to new situations, quickly assimilate new concepts, and provide innovative solutions to complex issues.

You will also have:

A relevant postgraduate qualification and management experience, or extensive management experience and proven management expertise, or an equivalent combination of relevant experience and/or training. Proven ability to effectively lead and motivate staff to deliver high quality, professional and timely services within budget and to prioritise workloads and identify appropriate staff development. Demonstrated ability to provide leadership and effective supervision to staff, with a proven ability to build a cooperative and inclusive workplace culture. Well-developed professional organisational skills including the ability to coordinate workflow, determine priorities, schedule tasks to meet deadlines and effectively balance competing demands within a high-pressure environment.

For further information regarding responsibilities and requirements, please refer to the attached PD.

Please note: Visa sponsorship is not available for this position . This role requires current valid work rights for Australia.

Your New Team –  Melbourne School of Health Sciences

The Melbourne School of Health Sciences (MSHS) provides qualifying and postgraduate courses in the disciplines of Nursing, Physiotherapy, Social Work, Audiology and Speech Pathology, and Optometry and Vision Sciences. As a candidate, joining our team means being part of a dynamic and impactful community dedicated to advancing healthcare education and practice. You will have the opportunity to shape the learning experiences of our students and make a positive impact on their future careers.

What We Offer You In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.


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