Parts Assistant

3 months ago

Warwick Farm, Australia James Frizelle`s Automotive Group Full time

About the Role

:

We are seeking a motivated and enthusiastic  Parts Interpreter Assistant to join our team and work primarily from our Warwick Farm Dealerships. The successful applicant will have a positive can-do attitude and a willingness to learn.

The position will involve the following:

Liaise with customers to assist with Spare Parts and Accessories enquiries Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts. Use of online Manufacturer’s portal to locate and source parts. Processing of Customer orders and/or quotes through the DMS system (ERA) Assist with stock checking and order processing Working as part of a team to provide & maintain a high level standard of customer service

The successful candidate will need the following:

Experience with parts or the automotive industry preferred, or an eagerness to learn Exceptional interpersonal and customer service skills Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook Ability to work well under pressure

Benefits:

Employee Assistance Program (EAP) Training Pathway and Growth opportunities provided Join a group that continues to grow and expand in the Auto industry Supportive environment with ongoing feedback and guidance  Discounted Bupa Private Health Insurance Exclusive discounts with our Samsung Partnership Program Discounted Gym memberships

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