Front Office Supervisor

Found in: Talent AU C2 - 2 weeks ago

Pyrmont, Australia Accor Full time

Company Description

Accor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 5000 properties in over 100 countries. Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney's most popular Hotels. We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around the world. With the ability to #WorkYourWay, Accor offers Same Day Hire and exciting new Benefits

Novotel Sydney on Darling Harbour is on the hunt for a motivated, and friendly Front Office Supervisor (Part-time) to help elevate and secure memorable stays for our guests’ satisfaction.


Job Description
Supervise and support front office team members and assist with accounting issues Have a thorough knowledge of the hotel layouts, facilities, daily functions, special events, conventions and groups in the house and due to arrive and the local area Control hotel duty keys and floats whilst on duty Ensure efficient, friendly and courteous guest service all the time Regularly inspect guest areas to make sure everything is in order Ensure effective communication of new and updated information regarding policies, rates and general hotel information. Ensure strict procedures are followed for guest confidentiality
Qualifications
Previous experience in a similar environment. Excellent communicator with time management skills Good grooming and presentation standards Flexible to work a variety of shifts. Strong focus and passion for hotel operations
Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. 

Benefits Your Way:

Work with an experienced Front Office manager and Guest Experience Manager to help your growth and career progress further. Discounted accommodation & Food and Beverage in Accor hotels worldwide. Breathtaking environment to work in lovely Darling Harbour area. Annual Service Recognition, Accor Tenure Milestone recognition, Accor paid parental leave, EAP and much more Accor Partner Benefits. The opportunity to Work Your Way across the much loved Accor Brands whilst being a part of its flagship property in Australia.

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