Banking Consultant

4 weeks ago

North Queensland, Australia Suncorp Group Full time

We currently have an opportunity for a customer centric individual with a keen interest in technology to join our team in our North Rockhampton branch.

This role is a part time role offering a minimum of 25 hours per week and includes 3 months full-time training ensure you are set up for success.

Our Banking Consultants come from a wide range of backgrounds, but all possess one key thing in common – their love for providing great customer service. Our Banking Consultants make our customers feel relaxed and at home, asking the right questions to make sure that they leave happy and confident that their needs have been met.

What you’ll do

Provide seamless end to end customer experience by advising customers on appropriate products and services. Introduce, promote, and assist customers with digital banking products with a customer centric approach. Assess the financial needs of customers and provide options to meet those needs. Complete over the counter transactions in an efficient and timely manner, catering to our customers’ busy lifestyles Help solve problems and identify solutions to suit our customers financial needs.

What you’ll bring

Ability to demonstrate strong technical skills. Excellent verbal communication skills – listen, build rapport, and communicate complex information. Strong commitment and a high degree of integrity to help meet and exceed customer expectations. A passion for delivering exceptional customer service. Previous retail and hospitality experience highly regarded.

What we can offer you

Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:

Employee rewards - exclusive offers on more than 400 of Australia’s large retailers including Myer, David Jones, Coles and Woolworths. Employee discounts - We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO. Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work. Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave. Wellness - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

Why you’ll love working with us

Whether we’re helping people manage their everyday banking, run their business or land their dream home, our ambition at Suncorp is clear – to deliver banking that’s good for our customers, our people and the world.

We work hard to create the right environment for you to deliver on that commitment too. By giving you the opportunities and support you need to grow your own career and perform at your peak – while making a meaningful impact for our customers and their communities

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