Customer Service Rep

1 week ago


Pyrmont, Australia Randstad Full time

Our Client:

A well-established leader in the automotive industry, specializing in premium products and customer satisfaction, is seeking a dedicated Customer Service Representative to join their customer service team. This 6-month temporary role is ideal for someone looking to transition into a permanent position.

Key Responsibilities:

  • Answering customer calls, processing orders in Salesforce, and assisting with inquiries
  • Liaising with logistics, sales, and pricing teams for order support and delivery
  • Processing invoices with the finance team
  • Responding to emails and meeting response time and quality KPIs
  • Assisting with increased demand during Black Friday and other peak periods

About you:

  • Previous contact center experience (automotive or tire industry experience a plus, but not required)
  • Proficiency with Salesforce is desirable, though not essential; familiarity with MS Teams and Outlook required
  • A friendly, calm, and professional demeanor, able to handle customer issues smoothly
  • Ability to commence ASAP

Benefits to you:

  • Opportunities for career growth within a company that values team culture and diversity
  • Enjoy team bonding activities and a supportive work environment

Next Steps:

This role offers a hands-on onboarding and training process with support from the Team Leader and other reps, setting you up for success. APPLY NOW to join a reputable company and grow your customer service career Alternatively, please email Naomi at naomi.cropper@randstad.com.au for a confidential discussion.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


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