Operations Support

A career at ACM is a chance to write your own story and help make a difference with your ideas, energy and skills. We want to offer you an opportunity to create a life for yourself and a lifestyle in some of the most beautiful and vibrant parts of Australia. At ACM we tell the stories of Australia. From the city to the bush, from the country to the coast, our trusted local news keeps hundreds of Australian communities informed, connected and strong.

We are Australia's largest independent media organisation made up of more than 60 leading rural and regional news brands consisting of community-based websites, daily and community newspapers, magazines and events.

From The Land, Farm Weekly, Stock & Land, and Stock Journal, our trusted news brands have been setting the agenda across the Agricultural industry in Australia's key regional population centres for more than 180 years.

At ACM our people are at the heart of everything we do. Our business may be diverse but we are united when it comes to our vision and values.

The Opportunity

The Event Operations Support role is crucial in ensuring the smooth execution and success of various events. This position primarily focuses on providing operational support throughout all stages of event planning, implementation, and post-event activities. The Event Operations Support works closely with event stakeholders (internal and external) to facilitate seamless event experiences for exhibitors, attendees, and sponsors.

Key Responsibilities

Assist in the planning and coordination of event logistics, including equipment rentals, contractor agreements and suppliers.

• Coordinate with vendors, suppliers, and service providers to ensure timely delivery of goods and services required for events.
• Prepare event materials, including signage, ensuring accuracy and adherence to branding guidelines.
• Support on-site event setup and breakdown.
• Act as a point of contact for event participants and provide assistance and information as needed during events.
• Manage registration processes, check-in procedures, and attendee inquiries to ensure a smooth registration experience.
• Monitor event timelines and schedules, proactively addressing any issues or delays to maintain the event's pace and flow.
• Collaborate with the marketing team to promote events through various channels and engage with attendees before, during, and after events.
• Assist with post-event activities, such as gathering feedback from participants, compiling event reports, and evaluating the event's success against predefined metrics.
• Maintain accurate records of event expenses, budgets, and invoices, ensuring compliance with financial guidelines and reporting requirements.

The successful candidate will have

• Proven experience in event planning, operations, or coordination roles, with a strong understanding of event logistics and execution.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders, including exhibitors, contractors, suppliers, and team members..
• Ability to work flexible hours, including evenings and weekends, to support events as needed.
• Creative problem-solving skills and a proactive attitude towards addressing challenges and finding solutions.
• Knowledge of industry trends and best practices in event management and operations.
• Ability to work independently with minimal supervision while also thriving in a collaborative team environment.
• Commitment to delivering high-quality service and ensuring a positive experience for event attendees and stakeholders.

Why you should join ACM

ACM's purpose is driven by our passion for keeping our communities strong, informed and connected. We truly value independence and encourage you to achieve your best work in an environment that allows your authenticity to shine and supports your development in your media career.

Our employees also enjoy the following benefits:

• Hybrid working
• Lifestyle discounts - Flare benefits, digital subscriptions, novated leasing and more
• Competitive Parental Leave Program
• Financial Study Assistance - We will support you to explore further qualifications and can support work-related tertiary qualifications and courses
• Make a Difference - We pride ourselves on making a difference for our audiences, communities and achieving results for our advertising partners

Next Steps

Please press the APPLY button - we can't wait to hear from you

We advocate Diversity and Inclusion

ACM embraces all aspects of diversity and inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Candidates from all backgrounds will receive equal consideration for the opportunity they apply for

Disability Accommodation

For individuals who need assistance at any point in the application and interview process please contact the ACM Jobs team via email - jobs@austcommunitymedia.com.au