Automotive Service Advisor

4 days ago


Newcastle, Australia Maitland Toyota Full time

Automotive Service Advisor

East Maitland, Full Time, Automotive
Please Quote Reference Number 98519

  • Service Advisor or Technician looking to get off the tools?
  • Excellent remuneration and conditions on offer
  • Join the growing team at Maitland Toyota

The Burton Automotive Group was founded in 1963, we are still a proud family operation who strive to do our best by our customers and employees. This is reflected in the many awards we have won, including 4 times 'Australian Dealer of the Year', 11 times 'Nationally Number 1 for Customer Satisfaction' and 11 times 'President's Award for Excellence'.

We are currently looking for an outgoing and customer-focused Service Advisor to join our Service team in East Maitland.

This is a fantastic opportunity for someone looking to further their career in the automotive industry. Whether you're already a top performing Service Advisor, or you're looking to get off the tools into a more customer based role, we'd love to talk

Our ideal candidate will demonstrate:

  • High standards of professionalism and personal presentation
  • A current NSW Drivers Licence
  • Exceptional communication and customer service skills
  • A good knowledge of vehicle servicing and repairs
  • Confident computer skills (particularly with dealer management systems)
  • The ability to work in a busy and fast-paced environment
  • Clear communication skills (both written and verbal)
  • Willingness to work in a team environment

You'll be responsible for assisting our customers from start to finish with a high level of efficiency and accuracy - From the moment they step through the doors of our service department, to the moment they drive away. This will involve:

  • Answering phones and arranging bookings
  • Quotations, costing and invoice completion
  • Liaising with Technicians to ensure customers are kept up to date on the progress of their vehicle

This is a fantastic opportunity to join a family owned business that is big enough to offer you career progression and promotion, but small enough to not treat you as just another number.

You will also enjoy:

  • An attractive remuneration package aligned with experience
  • Ongoing training and support (both in-house and manufacturer)
  • Being part of a close-knit team where success is celebrated
  • Career development opportunities

If you're looking to take your career to the next level with a top performing business in a thriving industry, APPLY NOW through our online application form.


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