Administrator & Receptionist

2 months ago

Townsville, Australia Troocoo Full time

Join a friendly team, working for a NFP in Townsville. This position is starting on a 3 month contract with a high possibility to go permanent. 

Duties include but are not limited to:

  • Ensure a high level of customer service to all external and internal clients by welcoming all visitors on-site, determining the nature of business, directing them appropriately, and notifying relevant staff member of visitor arrival
  • Take calls for the office in a professional and efficient manner, determine purpose of call and forward to the appropriate staff. If appropriate, answer questions and queries about the organisation and provide callers with addresses, directions, and other information
  • Undertake general office administrative duties, for example, incoming mail, postage, monitoring and ordering supplies, photocopying, scanning, filing.
  • Assist with the organisation of meetings, preparing invitations and agendas, printing documents, organising catering, accommodation, travel, co-ordinating follow up actions
  • Assist in the preparation of monthly and quarterly reports
  • Update directories, collect data and prepare reimbursement claims, policy and procedure updates, documents, and general correspondence for consideration.

Experience Required: 

  • Demonstrated sound knowledge of and experience in Reception or Admin role
  • Demonstrated ability to build relationships with internal customers & stakeholders as well as external organisations
  • Proven high quality customer service skills
  • Physical ability to bend and reach above the shoulders carrying 5 – 7 kg load
  • A current Australian drivers’ licence
  • Excellent working knowledge and use of Microsoft Word, Excel and Outlook
  • Demonstrated solid interpersonal, oral, and written communication skills, with the ability to consult, communicate and problem solve effectively
  • Ability to work independently as well as in a team environment
  • Ability to maintain confidentiality and privacy of information

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