Field Service Technician – Brisbane

4 weeks ago


Brisbane, Australia Talent Focus Full time

Our client is a global leader in the cleaning equipment industry with 115 years of innovation history. After transforming from a product-oriented manufacturer to a customer-driven global solution partner.
 
With their Qld operation based in Meadowbrook, you will be working in a challenging and fast paced role as a vital member of the team. You will be responsible for maintaining, troubleshooting and repairing their products, whilst providing superior service to a diverse range of customers in the greater Brisbane area. 
 
Your key tasks include:

  • Perform routine maintenance and service repairs on their products at customer sites or breakdown locations as directed
  • Carry out routine repairs and maintenance on other affiliated products as required
  • Complete all associated service paperwork accurately
  • Liaise with customers and develop service relationships to encourage repeat and new Service business opportunities
  • Manage the quote process, as well as maintaining constant communication with customers on progress of Field Service jobs
  • Present to customers in a professional, clean and tidy manner expressing the clients Core behaviours

Qualifications to succeed in the position

  • Higher School Certificate or equivalent, with trade certificate preferable
  • Mechanical Aptitude and experience in Mechanical fundamentals
  • Visible desire and passion for customer service excellence
  • Excellent communication skills, with the ability to listen and take direction
  • Self-motivated with the ability to work autonomously
  • The desire to work cohesively and collaboratively within a team
  • Working knowledge of Microsoft Office and work scheduling programs
  • High level of accuracy and attention to detail, including moderate reporting skills and
  • Must possess full working rights in Australia

Why join us?
 
The successful candidate will be offered an interactive and supportive working environment within a positive and professional national team along with competitive remuneration package and work/life balance leave.



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