Exciting things are happing here A new innovative program Safe Steps has started in Karratha, and we want you to be part of the team

• $87,138 + super + not for profit salary packaging benefits + remote location benefits
• Permanent Term Full Time Contract
• Location: Karratha WA 6714
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Are you driven by a deep commitment to supporting individuals impacted by family and domestic violence? As a Safe Steps Case Manager in Karratha, you will take on a crucial role in offering specialised support services to those who are experiencing or are at risk of family violence. This position demands not only a compassionate approach but also a high level of professional expertise, as you will be responsible for managing complex cases that require nuanced understanding and careful judgment.

Working under general supervision, you will have the autonomy to exercise initiative and make critical decisions in the application of case work practices. Your role will be supportive in guiding clients through some of the most challenging periods of their lives, ensuring that they receive the support and resources they need to move forward safely and confidently. By maintaining accurate records, collaborating with external providers, and adhering to strict privacy standards, you will contribute to the overall effectiveness and integrity of the service. With opportunities for ongoing professional development, mentoring, and inter-regional collaboration, this role not only offers personal and professional growth but also the chance to make a lasting impact in your community.

Your Key Responsibilities

• Providing practical, culturally safe psychosocial supports for young people experiencing or exposed to family and domestic violence
• Complete assessments and intake processes for allocated people, including all necessary paperwork and data entry.
• Work with children and families to develop holistic and strength-based case plans identifying their goals.
• Provide tailored case management support to clients, developing and implementing individualised case management and safety plans. Regularly review and update these plans to ensure they remain relevant and effective.
• Conduct home visits and in-office consultations to assess the needs of clients, offering guidance and support while ensuring their safety and well-being. Maintain a trauma-informed approach in all interactions.
• Provide advocacy and referral to appropriate services enabling people to achieve their individual goals.
• Maintain accurate and detailed client records, ensuring all data is entered in accordance with privacy and security requirements. Prepare reports and documentation - statistics, reports, referral letters, goal plans etc as required, contributing to the overall effectiveness of the service.

Requirements for Success

With a significant background in Domestic Violence, Youth Work, Disability, Community Services and/or Mental Health sectors, you will be confident in your case management and assessment processes.  Other requirements include:

• A Degree or Diploma in Social Welfare/Social Science/Youth Work with a minimum of two years' experience in a similar role.
• Knowledge of child and adolescent development and child and youth safe practices.
• Well-developed communication, interpersonal skills, and the ability to tailor communication appropriate to the audience.
• Demonstrated knowledge and understanding of Aboriginal culture and the ability to work with Aboriginal young people, families, and communities
• Ability to engage and provide support with people experiencing risk factors in their life. This will require perseverance, flexibility, and innovation.
• Strong administration and report-writing ability.
• Comfortable working autonomously and working within a multi-disciplinary team.
• Must have Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
• Pilbara Benefits packaging includes:
• Additional $1,000 each year to assist with cost of living in a remote area
• 5 weeks Annual leave
• Access to up to 5 additional days Personal/Carers leave each year
• Up to $200 per week Rental allowance

How To Apply

To be considered for this opportunity, click ‘apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Act Now Apply quickly to be considered for this important and supportive role.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.