Fulfilment Operations Co-worker
1 week ago
Job ID: 258416
Date posted: 18/09/2024
Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
• This role is Permanent Full-time 76hrs/fortnight.
• The internal job title for this role is Fulfilment Operations Co-worker.
• The shift times required to work will be spread between 7:00am to 8:30pm.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
• You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
RECRUITMENT PROCESS AND KEY DATES
• We require adequate availability, without holidays booked, during the peak trading period (from mid-October to March) for this position.
• If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
• If your application is progressed, you will be invited to attend an in-person interview with the hiring team.
About this work area
As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:
• Providing exceptional service to our customers at all touchpoints.
• Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
• Supporting customers with the collection and hand-out of their Click & Collect orders.
• Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.
• Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
• Supporting the wider fulfilment operations team with tasks where required.
As a Fulfilment Operations Co-worker you have:
• A passion for optimising supply chain and fulfilment operations.
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
• Ability to collaborate, yet also be able to work independently.
• An energetic approach as you will be on your feet all day.
• Strong customer focus, ensuring we keep the customer in mind no matter what we do.
• Ability to prioritise tasks in a fast-paced environment.
• A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.
We need people like you
At IKEA, work is so much more than a job. Come join us
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