Cards Business Analyst

4 weeks ago


Sydney, Australia Synechron Full time

It's fun to work in a company where people truly BELIEVE in what they are doing

About Synechron:

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+, and has 48 offices in 19 countries within key global markets.

About the Role:
Synechron is looking to hire a Cards Business Analyst to join our team for Sydney location

Key Responsibilities:

Manage and plan the delivery of complex analysis and problem-solving tasks according to specified timeframes Synthesise information and elicit requirements using a number of techniques, and engage a diverse range of internal and external stakeholders Decompose initiatives and business outcomes into Epics and User stories which will enable a squad to start delivering value. Drive the refinement of the stories through to the definition of ready. Perform data analysis and mapping to support data migration and integration Convert business needs into functional designs using knowledge of system capabilities, rules, and architecture Prepare, manage and communicate high level and detailed business requirements documents Assist stakeholders in making informed decisions by providing meaningful insights from available data, domain knowledge, and sound design principles Manage conflicts, issues and changes in order to ensure that stakeholders and squad members remain in agreement on solution scope and actual needs Ensure adherence to release/delivery frameworks and methodologies and compliance across customer propositions Review and contribute to specification documents including functional specifications, interface specifications, API specifications, technical and operational procedures documents and the like. Identify and manage operational and implementation risks and issues Engage service providers, technology partners, as required All tasks assigned and carried out must be performed in accordance with all relevant internal Bank policies, standards and external legislative requirements. Lead with confidence when partnering with business stakeholders, gathering requirements, providing input into solution design and data modelling decisions.

Essential Skills:

At least 5 years’ experience delivering complex technical changes as a Business Analyst Expertise in credit card lifecycle and processes Experience working in SCRUM teams and applying AGILE methodologies. Excellent stakeholder engagement skills at varying levels Strong business acumen Understanding of DevOps, Cloud Technologies (particularly AWS) Experience in risk and change management processes. Relevant IT tertiary qualification Previous experience in complex data migrations Experience in integration mapping, data modelling, REST API micro-services Proficiency in creating clear and concise documentation, including functional specifications, use cases and process flow diagrams.

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.


All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.



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