Business Support Officer

2 months ago

Melbourne, Australia Cogent Thinking Full time
Job Description

Tasks include but not limited to: 

  • Manage incoming telephone calls, emails and faxes, providing excellence in customer and client service;
  • Accurate referral data entry and maintenance of client files in HMS case management system(s);
  • Support teams with customer interactions as required;
  • Manage all incoming and outgoing mail, deliveries and courier orders;
  • Liaison with building management and external contractors to coordinate office cleaning and repairs; maintaining a safe and clean work environment. 

Qualifications

A team member who enjoys taking on new challenges, expanding their skills, and being part of building something special You will be: 

  • Well-organised with a high attention to detail;
  • Logical thinking for IT systems and IT savvy
  • Deadline-driven with a good work ethic; 
  • Willing to learn new skills and show initiative in a busy work environment;
  • Friendly and enthusiastic team player;
  • Customer service focussed.

A certificate in office administration is desirable with proven experience in administration support to a team. You will be offered flexibility, and the opportunity to grow your career within the Cogent Thinking business. 

For a detailed position description, please email HR on HRHealthBusinessSolutions@medhealth.com.au



Additional Information

Be part of the MedHealth group voted Financial Review Boss Best Places to Work. Head to www.medhealth.com.au for further details.

Join a group which offers:

  • Employee discounts for health insurance, gyms, pools and travel club
  • Novated leasing and specified salary sacrificing 
  • Paid parental leave
  • Purchased leave (excl casuals)
  • Health and Wellbeing initiatives
  • Hybrid working arrangements
  • CBD office close to public transport

Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need. 

** We will not be able to support international applicants for this role and previous applicants need not apply.

 

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

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