Receptionist

Our Client
With nearly five decades of operation, our client is a trusted family-owned business deeply ingrained in the Cairns community. They prioritise delivering professional and efficient repair services while championing industry-leading environmental practices. By staying up-to-date with the latest technology and training, they ensure they can expertly handle a diverse range of vehicle models. Their strong local ties make them an inviting place to work for those seeking stability and a supportive environment.

The Opportunity

Are you passionate about delivering exceptional customer service and ensuring smooth operations? Join our client's team as an Receptionist at a bustling automotive repair specialist, where you'll be essential in delivering exceptional reception support and administrative aid to their team of professionals and diverse range of customers.

Some of your responsibilities will include, but are not limited to:

• Provide prompt and friendly reception service, greeting customers and answering phones.
• Maintain knowledge of our services and accurately provide information to customers.
• Efficiently handle digital correspondence and process vehicle drop-offs and collections, processing vehicle check-ins.
• Ensure all customer interactions are documented accurately and adhere to work provider guidelines.
• Assist with administrative tasks such as processing RFQs, maintaining records, and reconciling reports.
• Keep the office tidy, maintain office supplies, and assist with general errands as needed.
• Weekly responsibilities such as reconciling interfaces and collating customer survey responses.
• Monthly duties include petty cash reconciliation and maintaining office supplies.
• Uphold workplace health and safety standards and report any incidents or hazards promptly.

Your Skills & Experience

• Previous reception/administration experience preferred.
• Good time management and organisational skills with the ability to prioritise tasks.
• Excellent attention to detail and strong interpersonal communication skills.
• Proficiency with computer software such as Microsoft Office and experience with industry-specific programs preferred.
• Ability to work autonomously and as part of a team in a fast-paced environment.
• Flexible attitude with a willingness to learn and adapt.
• Manual C class driver's license desirable.
• Ability to lift, bend, stretch, and twist as needed.

The Offer

• Full-time, permanent position.
• Working hours are Monday-Thursday, 7:30am - 4:30pm and Friday 7:30am - 3:30pm
• Competitive annual salary, above award rate guidelines.
• Learning and training opportunities to upskill and progress in the position.
• A tight-knit team, where your contributions are recognised and appreciated.

To ensure compliance with Australian employment law, this role is only open to candidates who possess either the right to work in Australia, permanent residency, citizenship status or visa status. 

How to Apply
To apply online, click ‘apply’ at the top of this page, or contact our designated Recruitment Consultant, Olivia Crump at olivia@cbcstaff.com.au for a confidential discussion.

At CBC Staff Selection, we are dedicated to fostering an environment that champions equal opportunity, embraces diversity, promotes inclusion and prioritises flexibility and accessibility. All communication with CBC Staff Selection is managed in a highly confidential manner, and your details will not be shared with any future employer without your prior consent.

CBC Staff Selection – Redefining Recruitment
With over 35 years’ recruitment experience, CBC Staff Selection specialises in providing professional, quality recruitment services to a wide range of candidates and clients throughout both Far North Queensland (Cairns region) and North Queensland (Townsville region) as well as Regional Queensland.

Job Reference: 1490948/OC