Mailroom Coordinator

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

We are seeking a proactive and team-oriented individual to join our on-site client team as a Mailroom/Facilities Assistant. In this role, you will be responsible for providing comprehensive operational support to our client, Oracle Global Services Australia in North Ryde. You will play a vital role in ensuring the smooth functioning of facilities management, mailroom operations, reception duties, customer service, and asset management.

An Overview of the role:

• Manage inbound and outbound mail, packages, and other items efficiently.
• Coordinate with courier services to ensure timely and effective delivery.
• Assist Oracle staff with mail and courier services inquiries.
• Maintain cleanliness and organization of the mailroom and storage areas.
• Collaborate with Facilities Manager to develop and review service delivery schedules and resource requirements.
• Ensure compliance with contractor management procedures.
• Provide reception coverage when required.
• Work with the Facilities team to maintain a safe and secure work environment.
• Deliver superior customer service and address customer feedback effectively.
• Administer the Service Requests Workflow using Oracle Service Cloud (OSvC).
• Monitor and complete service requests within the designated timeframes.
• Maintain accurate records of e-waste disposals and close service requests within SLA timeframes.
• Manage breakout area services, including ordering and stocking kitchenette supplies.
• Facilitate procurement administration tasks as needed, including raising purchase orders and tracking invoices.

Sounds like you? This is what we are looking for:

• Previous experience in a similar facilities or administrative role is desirable.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in using Microsoft Office Suite.
• Ability to prioritize tasks and work independently.
• Attention to detail and a proactive approach to problem-solving.
• Knowledge of basic procurement and accounting processes is a plus.
• Excellent team player but also capable of working independently.

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number THREQ332718

Location:

On-site –North Ryde, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

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