Customer Service Officer

4 days ago

Sunbury, Australia Hoban Full time



3 bullet points

  • Sunbury, Melton, Bendigo or Kyneton location (you pick) - provide outstanding service & enhance learner drivers' experiences
  • Stable hours (8.30am-4.30pm) Mon-Fri, a great pay rate, free onsite parking
  • Supportive environment - training, mentoring & long-term stability


Join Our Dynamic Customer Service Team
Are you a dedicated Customer Service professional looking for an exciting opportunity close to home? We have the perfect role for you Join our team and embark on a journey of growth and fulfillment.

Why Choose Us:

  • Convenient Work-Life Balance: Enjoy the perks of an ongoing casual position that lets you work close to home. With a consistent 8.30am-4.30pm schedule from Monday to Friday, you'll have your weekends free to unwind and recharge.
  • Immediate Start: Get ready to dive into an exciting role with an ASAP start. No need to wait - your next adventure begins right now
  • Exceptional Environment: Become a valued part of a renowned organisation known for delivering top-notch service to Victorians on the road. As a Customer Service Officer / Licence Testing Officer, you'll play a pivotal role in enhancing the driving experience for learners.


What You'll Do:


Your days will be dynamic and rewarding as you:

  • Comply with Excellence: Embrace our policies and procedures to ensure top-tier compliance and customer satisfaction.
  • Guide the Road to Success: Test and assess learner drivers on well-defined courses, providing constructive and unbiased feedback that aids in their growth.
  • Be the Face of Service: Step up to the front counter and engage in exceptional customer service, delivering a wide range of information to eager learners.
  • Handle with Care: Manage cash transactions, process payments electronically, and handle end-of-day banking duties with precision.
  • Administrate with Impact: Undertake administrative transactions and update vital information in internal systems, contributing to the smooth operation of our services.


What You Bring:

  • Your passion for helping others shines through as you empower learners to achieve their driving goals.
  • Your methodical and organized approach ensures no detail goes unnoticed.
  • Your dedication to exceptional customer service creates positive and memorable experiences.
  • You're no stranger to fast-paced environments, and you embrace the energy they bring.
  • Routine tasks don't phase you - in fact, you thrive on consistency.
  • Your quick learning ability pairs well with your adaptability to a highly regulated setting.


Rewards Await You:

  • Comprehensive training, continuous mentoring, and ongoing support ensure you excel in your role and beyond.
  • Supportive Atmosphere: Join a workplace that values your growth and well-being, fostering a supportive environment for you to thrive.
  • Competitive Compensation: Enjoy a great pay rate of $33+ per hour, reflecting your dedication and expertise.
  • Stability and Growth: Embrace a long-term stable position that offers room for advancement within a dynamic team.
  • Easy Parking: Say goodbye to parking woes with free onsite parking available.


Ready to Drive Your Career Forward?
Don't miss out on the chance to join an exceptional team in a supportive company. Apply now and take the first step toward an exciting and rewarding journey with us
Please note that this opportunity is open to Permanent Residents only.

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@hoban.com.au or visit hoban.com.au/adjustments.

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