Food Services Assistant

4 months ago


Heidelberg, Australia Austin Health Full time
  • Casual 
  • Heidelberg - Location

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide.  We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

About the department

The Austin Health Food Services Department is an in-house service which consists of the following two business units:

  • Patient Food Services: Provides patient meals for all Austin Health campus’ as well as providing a patient meals service to Royal Women’s Hospital. Currently the Austin Health Patient Food Services Department is plating approximately 2700 cook/chill meals each day.  Food Services has 138 staff.
  • Medi-Chef is located on the Heidelberg Repatriation Hospital (HRH) campus.  Medi-Chef produces cook/chill (short shelf life and long shelf life) meal components for both Austin Health and other clients. Medi-Chef has 25 staff and currently produces 128,000 meals components per week.

About the role

As a Food Service Assistant, you'll play an important role as part of the team, providing quality nutritional and balanced meals for our patients. The daily job activities will include serving meals on a plating line, general food preparation, kitchen duties including 

Prepare, plate, distribute and collect patient meals

Provide meal and beverage service to wards & patients

Cleaning duties, use of industrial dishwasher

About you

To be successful in this role you'll bring with you:

  • An ability to provide a high level of customer service to patients and staff. 
  • To complete food safety records as required.  
  • To prepare all cold larder and sandwiches as per specification.  
  • To be able to work across sites. 
  • To be flexible to work across shifts. 
  • Year 10 or Equivalent

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  Our people also receive a variety of rewarding benefits, including:

  • Salary packaging benefits, for living expenses, meals and holiday accommodation
  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Mentoring, learning and career development opportunities
  • Onsite childcare, easy access via public transport, discounted car parking and end of journey facilities for cyclists 

Inclusion at Austin Health

We celebrate, value and include people of all backgrounds, genders, identities, cultures, bodies and abilities.  We welcome and support applications from anyone identifying as Aboriginal and/or Torres Strait Islander, physically or culturally diverse, LGBTQIA+, and people of any age.

Work with us

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.  All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager Scott Ng via scott.ng@austin.org.au.

Interested in finding out more about this opportunity? Click here to view the position description for further details.



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