Return to Work Specialist

2 weeks ago


Charlestown, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

Return to Work Specialist – Personal Injury | Charlestown NSW

You'll be responsible for 

  • Collaborating with claims operations and treatment providers to develop strategies for reducing the human and financial costs to Allianz through structured injury management practices.
  • Providing expert advice and guidance to support case managers and employers managing physical, psychological and hybrid work injuries.
  • Establishing and maintaining provider management strategies and relationships to enable support to the business and drive positive return to work outcomes.
  • Supporting and driving the implementation of return to work initiatives and innovations aimed at optimising customer and commercial outcomes.
  • Implementing injury management strategies within team and business units to ensure the continuous improvement of return to health and work outcomes.
  • Building capability by coaching and mentoring teams on injury management methodology to reduce the duration / cost of claims and assist Technical Specialists and Team Managers to provide team support and assistance in medical and injury management.
  • Designing and facilitating training sessions aimed at embedding strategies, processes, and the application of relevant legislation/guidelines

About you 

  • Extensive experience in injury management relating to occupational rehabilitation, claims management and/or return to work
  • Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
  • Demonstrated understanding of strategy development and ability to work with multiple stakeholders to align business strategy with organisational priorities
  • Coaching and mentoring experience
  • Ability to manage internal and external stakeholders effectively
  • Team focused

What's on offer?

  • Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
  • Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
  • The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz 
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support 
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

#LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

Return to Work Specialist



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