National Care Coordinator

4 months ago

Eight Mile Plains, Australia Cocoon Group Services Full time

Aged & Disability Support (Community Services & Development)

National Care Coordinator (Registered Nurse)

Full Time - Eight Mile plains 

About Us

Horizon Solsolutions Australia Pty Ltd (Cocoon SDA Care) is a labour-hiring organisation that provides support staff to NDIS-registered providers. Trust and respect in our interactions with each other are our ways of working. Our highly-skilled and passionate team is dedicated to supporting our Participants to live life to the full.

About the role

Operating within the Mission, Vision and Values of Cocoon SDA Care, the National Care Coordinator is responsible for coordinating care and providing clinical guidance to teams comprising Service Managers, Team Leaders, Registered and Enrolled Nurses and Disability Support Workers, to ensure the provision of high-quality best practice clinical care to residents and participants of Cocoon SDA Care.  The National Care Coordinator also provides training and supervision of a delegated worker to respond to the complex care needs of residents.  This role will provide support to the National Quality and Compliance Manager in ensuring CSDA’s compliance with legislative and statutory requirements, and NDIS high intensity skill descriptors, to enable a safe and high-quality standard of care and services to our residents.  This role will work with a variety of residents providing physical or psychological advice when required and support staff in the management of any clinical issues, complications, concerns, escalations, or emergencies in relation to a participant when delivering support. 

Main tasks: 

  • Be a contributing member of the Care/Support Team and Compliance Team.
  • Provide clinical advice to the Care/Support Team and Compliance Team. 
  • Assist in identifying service gaps and improvements and leading ongoing continuous improvement to achieve clinical best practice.
  • Communicate effectively and build strong relationships with Residents and Participants and other Support/Care Team Members.
  • Assist in developing a capable Care/Support Team through coaching, mentoring, training, supervision, and conducting competency assessments to be able to meet resident needs effectively and safely.
  • Promote a culture of service delivery that supports the Participant or Resident’s choice and independence. 
  • Support the implementation of Cocoon SDA Care’s clinical governance framework. 
  • Support Residents and Participants with complex needs and behavioural concerns through responsive and flexible case management aligned with resident and participant goals and continual support towards recovery and positive outcomes for participants.
  • Oversight of High Intensity Support Plans and assessments.
  • Assistance in conducting Resident or Participant re-assessments, reviews and providing ongoing support to the participant, workers and other stakeholders.
  • Coordination of clinical incidents, risks and complaints raised by staff, external stakeholders and the NDIS Quality and Safeguards Commission. 
  • Visit to Resident or Participant homes and checking clinical compliance and quality.
  • Supporting the Resident or Participant to prepare for their next NDIS Review Meeting, i.e. preparation of nursing assessment/report.
  • Maintain professional knowledge and continuing to develop knowledge and expertise in relation to professional skills and professional regulatory requirements.
  • Review and development of clinical policies, procedures, processes and workflows and participation in NDIS internal and external audits

Other duties:

  • It is reasonable to expect that this job description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. With Consultation, you will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business.

Minimum qualifications and requirements:

  • Current unrestricted Registered Nurse Registration as approved by the Australian Nurses and Midwifery Board, i.e. Membership with Australian Health Practitioners Regulatory Authority (AHPRA).
  • Current NDIS Worker Screening Check
  • NDIS Mandatory Worker Orientation Certificate of Completion
  • Working with Children Check (WWCC) clearance within the last five (5) years
  • COVID-19 Infection Control Certificate 
  • Current COVID-19 vaccination certificates 
  • First Aid, CPR and Anaphylaxis Training
  • 100 points of identification. 
  • Right to work within Australia.
  • Current Driver License and associated Insurance

Why Work for Us?

When you join Cocoon SDA Care Team you will experience a vibrant, values-driven organisational culture where the people we support are at the centre of everything we do. In return for your skills and experience, you will receive a competitive remuneration package and flexible work arrangements.

Application Process

Please ensure you attach a resume cover letter detailing why you would be a great addition to the Cocoon SDA Care Team.

Only shortlisted applicants will be contacted. 

(No recruitment agencies please)

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