Housing & Homelessness Support Worker

3 weeks ago

Launceston, Australia Wintringham Full time

Housing & Homelessness Support Worker

Launceston (TAS)

Full Time Basis

  • Competitive pay rate: $48.52 - $49.65p/hour (dependent on qualifications & experience)
  • ​Access to NFP Salary Packaging
  • Join a rapidly growing not-for-profit organisation committed to social justice.
  • Wintringham promotes ongoing training and professional excellence.
  • Full Time Basis
  • Based in Launceston - CBD (TAS)

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing, and support services. We employ more than 1,000 staff across Victoria and Tasmania.

Your new role

We are currently seeking a proactive individual to join our Housing and Homelessness Team as a Housing and Homelessness Support Worker (HHSW) (office based in Launceston) on an ongoing Full time Basis.

The role will manage a caseload, with client referrals from Homes Tasmania, Housing Connect and from our own managed properties. You will work autonomously, and in collaboratively with the Coordinator, Practice Lead and peer Housing Support Workers across our site and programs, supporting clients to find and maintain tenancies.

Reporting to the HHS Co-Ordinator and in collaboration with our Practice Lead, you will assist some of our communities most vulnerable people to create a meaningful life, supporting them through independent living, community engagement and recovery, linking and referring them into clinical services, social, and recreational activities.

Your responsibilities and duties will also include:

  • Undertaking client directed case management regarding access to aged care related services; assist to access to Home Care Packages (HCP) residential aged care facility and the NDIS.
  • Assisting client to maintain or find appropriate affordable housing
  • Provide advocacy, referral assistance.  
  • Responding to client feedback and complaints in line with Wintringham policy and procedures.
  • Facilitating and encouraging the engagement of social supports.
  • Developing and maintaining relationships within sectors to assist access other services and systems.
  • Working collaboratively with the other support agencies, Housing connect, Homes Tasmania and team members to ensure the best possible outcomes for the client.
  • Working closely with our tenancy team members regarding the tenants in our managed properties.

What is in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

  • Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
  • Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
  • Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.

We are looking for candidates with the following:

  • A qualification in Social Work or Community Services or equivalent.
  • A current Tasmanian drivers licence and willingness to travel to various housing sites around the greater Hobart areas.
  • Experience in a support worker role in Case Management with specific training and/or experience in case management practices, stakeholder engagement,  networking, case conferencing,
  • Experience in working effectively and sensitively with a broad range of clients, including those with high support needs and challenging behaviours.
  • An understanding of the Housing Connect system, Housing and Homelessness Service sector, social housing,  My Aged Care, NDIS, mental health, and drug and alcohol services in Tasmania.
  • An understanding of the Tasmanian Residential Tenancy Act.
  • An understanding of a tenancy management approach within a support framework.
  • Proven commitment to excellence, accountability, and innovation in best practice service delivery in the fields of homelessness and housing support.
  • Well-developed communications skills and the ability to with engage sector stakeholders at a service delivery level.
  • First Aid Certificate.

This sounds great How do I apply?

For more information about this role, a copy of the Position Description can be accessed here

Applications can be directed to Lisa Roberts (Housing & Homelessness Support Manager- Tasmania) and submitted by via the Wintringham website.

Please submit a Cover Letter to accompany your CV.

Applications close  Wednesday 12th of June 2024 at 9am

Successful applicants will be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine as well as a 2024 Influenza Immunisation vaccination before commencing employment and must provide evidence.

Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.

Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.

Apply Now

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