Porter

Company Description

Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre.

Job Description

Your Opportunity: Break into the luxury hospitality industry in this entry level role

• Greet guests with a warm and welcoming demeanor, providing assistance with valet parking and luggage upon arrival and departure.
• Be familiar with the hotel facilities and services to assist with guest queries.
• Maintain cleanliness and organization in the lobby and porte-cochère areas, including clearing debris and arranging seating.
• Provide information and recommendations on local attractions, restaurants, and activities to enhance the guest experience.
• Assist guests with transportation arrangements, including booking taxis, limousines, and airport transfers.
• Uphold the hotel's standards of excellence in customer service and professionalism at all times.

Qualifications

Skills and Experience:

• Previous experience in a customer service or hospitality role preferred.
• Excellent communication and interpersonal skills, with a friendly and outgoing personality.
• Strong attention to detail and a proactive approach to your work.
• Flexibility to work on a casual basis, including evenings, weekends, and holidays as needed.
• Hold a valid full Australian driver’s licence.

Additional Information

Benefits, Rewards, Motivations:

• Complimentary meal on shift, discounted parking, and laundered uniforms.
• Personalized reward & recognition program.
• Employee discounts on accommodation, dining, and lifestyle with Accor globally from day one.
• Training and development programs for skill enhancement and career progression.
• Personalized reward & recognition program.
• Supportive and inclusive work environment where your contributions are valued.

Please note that full AU working rights are required for this role. 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.