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Manager – Family Dispute Resolution

2 months ago

Cheltenham, Australia Better Place Australia Full time

Better Place Australia has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community-focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 14 locations in Victoria.

This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.

The Role

Applications are now invited for the newly created position of Manager – Family Dispute Resolution.

Reporting to the General Manager Family Dispute Resolution, the position is responsible for two primary functions:

  • The operational management of Family Disputes Resolution and Family Relationship Centres programs; and
  • The provision of practice supervision within their own specialist discipline.

This includes, but is not limited to:

  • Provide information and advice to practitioners on the management of complex cases
  • Contribute to the ongoing review and improvement of clinical standards and practice including contribution to quality accreditation and outcome measurements
  • Monitor employee caseloads and KPI’s with the view to support employees to meet KPI’s and create a fair and equitable team environment
  • Provide ongoing feedback, mentoring, advice and coaching to direct reports, supporting skill development, continuous improvement and increased competency
  • Provision of clinical supervision
  • Manage staff resource allocation based on local demand
  • Management of Program Coordinators roles
  • Promote a regional culture of cohesive and responsive service provision to clients through effective leadership
  • Attend to all human resource managerial responsibilities for reports including; recruitment and selection, training and development, performance management, performance planning and review and performance improvement
  • Contribute to Research projects, tenders, whitepapers, major projects and other activities

Required Qualifications and Experience 

  • Demonstrated commitment to Child Safety including evidence of active involvement in child safety activities and initiatives
  • Tertiary qualifications in Family Law, Mediation or other equivalent relevant discipline
  • Knowledge of, and experience in, working within the Family Law Act 1975 (Cth) and its amendments
  • Knowledge of current theory and practice relating to the provision of community services

Desired Qualifications and Experience 

  • Demonstrable career experience as a Family Dispute Resolution Practitioner
  • Extensive experience in clinical practice management (clinical supervision) of Mediators
  • Tertiary qualifications in Family Law, Mediation or other equivalent relevant discipline
  • Proven ability to manage FDR services in a geographically dispersed/multi-site organisation
  • National Mediator Accreditation

Employee Benefits

Better Place Australia is serious about being an employer of choice and to back that claim we offer:

  • Generous above-award salary rates
  • Salary packaging (which increases your take home pay)
  • Additional paid annual leave (between Christmas and New Year)
  • Annual leave loading of 17.5%
  • Twelve weeks paid parental leave
  • Paid study leave and extensive professional development opportunities

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexuality and family and caring responsibilities are valued.  We invite you to be part of a not-for-profit organisation that fosters a diverse workplace.

Better Place Australia 

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexuality and family and caring responsibilities are valued. We invite you to be part of a not-for-profit organisation that fosters a diverse workplace.

Further Information 

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate.

Better Place Australia currently requires employees to have up-to-date (boosted) vaccination status with an approved COVID-19 Vaccination and to provide evidence of the same by way of uploading a Digital Vaccination Certificate to our HRIS Information System (or confirmation that they are an excepted person). You will be provided with relevant information including during the recruitment process.

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Apply today – we look forward to hearing from you.

Position Description: Manager FDR PD_MAR2024

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