Early Careers

5 months ago

Perth, Australia Howden Group Holdings Full time

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

The Insurance Broker Support Technician will initially be responsible for providing technical administration support to Account Brokers within the Solicitor’s Professional Indemnity team with a view to taking on client facing and business development responsibilities in future.

This is a starter role for school leavers or graduates with full training and continuous development provided.  You don't need prior insurance knowledge 

Key Responsibilities

Works with senior members of the team to agree key priorities so that they can manage and plan their workload, ensuring that personal and team objectives are achieved

Provide support and assistance to senior colleagues in their interactions with clients, producing brokers and underwriters regarding new business, renewals and mid-term changes

Assist in the creation of comprehensive client and broking documents, reports and summaries

Enter data into our trading platform, Sector (and other portals as appropriate) for new quotes, renewals and mid-term adjustments

Co-ordinate and resolve queries from internal/external parties on behalf of the team, and investigate issues arising in a variety of MI reports

Technical duties (ensuring data completion by the deadline; responding to issues raised regarding data integrity; supporting the credit control team where required; completing payment request forms; completing invoice request forms)

Skills & Attributes

Previous experience of working in a client facing environment is desirable

Attention to detail with ability to produce accurate documentation

Prioritisation and organisational skills

Self-motivated, able to work independently and use initiative

Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint

Excellent organisational skills

Who we’re looking for

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other, in the small everyday moments and the bigger challenges

We are determined to make a positive difference, at work and beyond

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Permanent

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