Flagship Store Manager
1 month ago
- Generous employee discount on all Seafolly & JETS products
- Bonus birthday day off
- Career progression & development
We’re looking for a passionate and driven Flagship Store Manager to lead our team, elevate the customer experience, and drive the Seafolly Chadstone store to success.
About Seafolly:
Seafolly has been defining generations of Summer since 1975 when it was founded in Australia’s most iconic beach lifestyle location – Bondi. We produce women’s swimwear and apparel that elicits a feeling like no other, crafting confidence through fashion, as desirable and dependable as the Australian sun. Created with the wearer in mind with a non-negotiable foundation of considered coverage and flattering fit, each collection includes styles for many body types.
Today, we are a truly global fashion brand. Our swimwear, apparel and accessories collections are sold year-round in over 50 countries, including 35 Seafolly-owned concept stores in Australia, and Singapore, and online servicing key markets in Australasia, Singapore, North America, and the UK.
Key Responsibilities:
- Deliver brand standards across all retail touch points maintaining the Flagship store as a model store across all disciplines.
- Lead and coach the team to uphold company values, delivering exceptional customer experience and strong product knowledge.
- Drive sales and KPI performance, holding team members accountable and analysing data to maximise opportunities.
- Champion the Customer Loyalty program, Omni Channel activities, and visual merchandising standards.
- Foster a motivated, transparent environment and support team development through training, mentoring, and succession planning.
- Manage staffing, rosters, and costs effectively, ensuring compliance with stock and cash handling policies.
- Oversee store security, audits, and stock takes, and provide support to the Area Manager as needed.
You will need:
- Previous experience in a retail management role within fashion.
- Strong leadership with a focus on people development and team performance.
- Excellent communication, coaching, and interpersonal skills.
- Passionate about retail and customer service, with a strategic, organized approach.
- Skilled in managing multiple priorities, driving results, and adapting to change.
- Committed to upholding business standards, procedures, and leading by example.
- AP21 experience is advantageous.
We offer:
- Generous employee discounts on Seafolly & JETS product
- Bonus day off on your birthday
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Training & development
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