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Night Auditor

2 months ago

Brisbane, Australia IBIS STYLES Full time
Job Description

As Night Auditor, you will undertake the following duties:

  • Assist the Night Manager in cross checking and balancing work completed during the day
  • Maintain accurate guest accounts
  • Assist with night maintenance /cleaning and guest requests as needed
  • Ensure all diary events, flats and specials are actioned
  • Ensure an accurate cashiering balance is performed at the completion of shifts
  • Ensure security procedures are maintained according to policy
  • Liaise closely with housekeeping on information relating to rooms and lost property
  • Ensure guest registration forms are completed correctly
  • Ensure all account postings are accurate and necessary paperwork is completed.
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensuring the safety of our guests throughout the night

Qualifications

Your experience and skills include:

  • Full Australian Working Rights- this role is not available for sponsorship
  • Service focused personality and the love of working through the night is essential 
  • Ability to work flexible schedule, including ability to work across a 7-day roster, including, weekends and public holidays, shift hours are from 11pm – 7am
  • A good understanding of finance and accounting practices
  • Prior experience working with Opera Cloud or a related system
  • Proven ability to build and maintain good relationships with all stakeholders
  • Multi-tasker that is highly organised, detail-oriented, and able to manage conflicting priorities
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance


Additional Information

What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world

 

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"