Communications & Digital Adviser - Government sector

2 weeks ago

Melbourne, Australia Hudson Australia Full time

This pay rate is inclusive of mandatory 25% casual loading

Regulatory agency seeks Communications and Digital Adviser to support the development of communications action plans & associated collateral for a major project to improve how the organisation communicates across its operational communications

Communications and Digital Adviser opportunity

  • $60.00 per hour plus Super dependent on experience
  • Assignment duration is up to 9 months. Immediate start
  • Melbourne CBD/Working From Home Arrangement

About the role

Our client, a government regulatory agency, seeks a Communications and Digital Adviser to join them on an assignment for a duration of up to a period of 9-month based in Melbourne CBD with an immediate start. As a Communications and Digital Adviser, you will support the development of communications action plans and associated collateral for a major project to improve how the organisation communicates across its operational communications.

The Communications and Digital Adviser will support how we identify, improve and create operational communications aligned to a new regulatory management system and new processes

Responsibilities and tasks:

Key responsibilities will include, but are not limited to:

  • Supporting the development of communications actions plan to improve the organisation's operational communications as part of its new regulatory management system, in line with major processes and technology changes.
  • Identifying, developing and implementing operational communication activities, such as letter, SMS and email content, templates, phone scripting, and web and portal content.
  • Facilitating forums, surveys and interviews with stakeholders to gather insights to inform communication improvements.
  • Working closely with subject matter experts from across the organisation in a consultative and supportive manner to develop and deliver communication activities and initiatives.
  • Supporting the development and delivery of a suite of resources to assist our staff, the community and lawyers to understand the new complaints handling processes.
  • Supporting the organisation's re-brand project, providing input and advice on frontline operational communications needs.

Key Selection Criteria:

The experience and skills you will need to demonstrate include:

  • Demonstrated ability in digital platform management within a government environment.
  • Experience working on a major transformation change project.
  • High-level written communication skills.
  • A high level of computer literacy, particularly with Microsoft 365.

Qualifications:

  • Tertiary qualification in Communications, Media, Journalism or a related field and at least three years' experience in a communications role is essential.

How to apply?

Please apply online using the appropriate link below forwarding a copy of your resume highlighting your communications and digital experience, your regulatory and/or government experience, and your suitability for the role. Please quote ref. 241667 when submitting your application.

Please note:

  • Candidates that have submitted a cover letter or statement of useability addressing the key selection criteria will be considered only.
  • The pay rate offered is inclusive of 25% casual loading.
  • The anticipated hours per week are 38 (7.6 hours per day) for this contract.

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