Customer Consultant

3 weeks ago

Orange, Australia Blackwoods Full time

The Opportunity

You will be part of a customer centric team supporting the retail operations. In the trade store, you will be face to face with customers answering queries and finalising orders including online orders. To ensure efficient operations you will conduct stocktakes and general upkeep of the store.

This is a permanent, full-time opportunity based onsite at Blackwoods Orange.

Some of the skills required:

  • Previous experience in a customer centric workplace
  • Ability to work autonomously and in a team environment
  • High level attention to detail
  • Good written, verbal communication and computer skills
  • Willingness to learn and develop

Some of the tasks:

  • Support with daily tasks of the retail trade store
  • Resolve customer queries satisfactorily (via phone, email or face to face)
  • Finalise customer orders including online order collection
  • Conduct relevant administrative tasks (including stocktaking)
  • Ensure a clean, safe and presentable retail offering for customers

Our Story

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

Next Steps

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

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