Service Technician

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 03/11/2024

Introduction

We are seeking a Field Service Technician to join our Service team at our Kalgoorlie Pump Service Centre. You will be responsible for workshop duties which includes on-site mechanical repairs and inspections, ensuring our operations and workshop repairs can continue efficiently with our increase in work. 

In this position, you will report to the Service Manager, Pumps.

This new position is located in Kalgoorlie and would suit a local resident. Relocation assistance may be provided for the right person. 

Team you belong to

You will join an experienced and dedicated team of Service technicians who strive to ensure operations and workshop repairs are completed on time and to a high standard. Our team is motivated and keen to succeed.

We work closely with both internal and external stakeholders. 

What you’ll do

• Repairing and refurbishing used pumps as well as assembling new pumps in the Kalgoorlie service facility, in accordance with OEM procedures.
• Carry out hands on service work such as adjustments, installation, commissioning and operation of pumps on and off customer sites. 
• Internal and external report writing at completion of every field service job. 
• Conduct and/or assist with investigations of customer failures regarding quality, tolerances, specifications and delivered conditions of products.
• Contributions to clients with technical evaluations and analyse equipment and machine component failures.
• Ability to be able to solve practical on the job problems. Providing solutions to customers and mechanical crews.
• Promote company repair & service capabilities and obtain ongoing works. 
• Promote the sales and usage of MO wear and spare parts.
• Identify sales opportunities for pumps and hydrocyclones.

Who you are

• Experience with maintenance and/or rebuild/assembly of slurry pumps.
• Mechanical trade qualification with at least 2 years’ experience. Recognised in Australia. 
• Ability to read and interpret documents such as safety rules, drawings, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Good written and verbal communication skills.
• Ability to speak effectively before groups of customers or employees of the organization.
• Hold a current motor vehicle license and be able to pass random medical and drug tests.
• Physically fit.
• Ability to travel with short notice.
• Ability to work away from home, for extended periods and extended hours, on weekends or as required.

Desirable
• Current Forklift Ticket.
• Rigging and dogging qualifications.

What's in it for you

• A work environment where safety is always the number one priority – both your physical and mental health is our priority
• A competitive base salary reflective of your skills and experience with annual incentive program
• Additional Annual Leave benefit for all permanent and maximum term employees
• Flexibility in your working lifestyle – our team manages their own balance of working from home and in our office environment
• Gender Neutral Paid Parental Leave of 18 weeks at full pay
• Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
• Active Social Club and companywide social events as your social wellness is important to us
• Family focused events as your family forms part of our close-knit community
• Comprehensive medical benefits including discounted private health insurance for employees and immediate family
• Company provided Salary Continuance insurance cover
• Career development & education assistance to further your technical and leadership ambitions 

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