Customer Service and Sales Consultant QLD

1 month ago

Southport, Australia Telstra Full time
Employment TypeCasual

Closing Date12 Oct 2023 11:59pm

Job TitleCustomer Service and Sales Consultant QLD - Brisbane and Gold Coast

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job Description

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you

Duties

  • Provide quality customer service to all customers

  • Maximize sales by providing the latest product and service information to our customers

  • Achieve sales and performance targets

  • Ensure store presentation is in line with retail shop standards


Skills and experience

  • Experience in a customer-facing role

  • Proven record of delivering great customer experiences

  • Ability to solve complex problems

  • Effective communication skills

  • The ability to speak fluently in another language is highly advantageous

Benefits

  • Variety of flexible working arrangements

  • Fantastic career growth prospects

  • Ongoing Product Training & Development

  • In-Store Mentor and Support

  • A highly rewarding sales environment

  • Corporate discounts and benefits

How to Apply

  • Click APPLY to submit your application, detailing which location you would like to apply for.

  • You will receive a video assessment in the next 3 hrs, please complete to progress your application.

We are currently hiring across Brisbane and Gold Coast for the following Telstra Stores:

  • AUSTRALIA FAIR

  • BRISBANE QUEEN STREET

  • BROOKSIDE

  • CHERMSIDE

  • JIMBOOMBA

  • LOGANHOLME

  • MORAYFIELD

  • ROBINA

  • STRATHPINE

Additional Details

We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with disability.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.


 

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