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Contracts Administrator Full-time

1 month ago


Campbellfield, Australia PACT group Full time

Company Description

SULO, part of PACT group currently supports 11 councils for FMS across the country for their bin supply and repair needs. The Services Administrator will be responsible for all day-to-day customer service, communications, and tasks for 5 of the 11 council contracts nationally, monthly invoicing, data entry and occasional reporting when required.

Job Description

About this opportunity

You will look after raising purchase orders for all sites. Working closely with the relevant FMS supervisors in organizing daily truck runs. Manage own workload, prioritizing tasks. Responsibilities may be varied from time to time to respond to the organizational and/or operational requirements/changes of the business.

Your key responsibilities will be to:

  • Timely daily email responses to Councils in Melbourne
  • Working with FMS Supervisor (Field Maintenance Services) on plaining daily jobs on for drivers (6 contracts that could be subject to change) includes extracting out of Customers portals.
  • Daily completed jobs sent back includes exporting files into Customers portals.
  • Monthly Invoicing for 6 contracts (subject to change) with supporting data.
  • Purchase orders (site needs, stationary, staff amenities, bin washing and others as need arises).
  • Assist with driver day to day queries (Supporting FMS Supervisor)
  • Maintain KPI’s for all contracts in conjunction with FMS Supervisor.
  • Learn and understand monthly reporting and other monthly tasks as back up to National Senior Administrator.

Your skills and experience

To be successful in this role, you’ll have:

  • High level Customer Service.
  • High interpersonal and communication skills.
  • Intermediate level Office, Excel & Word.
  • Accurate data entry.
  • Be able to work autonomously.
  • Excellent attention to detail.
  • Demonstrates initiative with problem solving and quick thinking.
  • Multitask and meet deadlines.
  • High level administration skills.

Additional Information

About us

Our vision is to lead the circular economy through packaging, reuse and recycling solutions. It’s a future-driven group commitment, designed to create lasting value.

We’re the largest plastics recycler in Australia and New Zealand and one of the region’s biggest user of recycled materials. We have 6,000+ team members, operate 110 manufacturing facilities across 15 countries, and our customers include some of the world’s largest brands that consumers know and trust.

As a global leader in circular and sustainable packaging solutions, we’ve committed to lead the circular economy through a $500 million investment plan. 

For us, it’s about finding new and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people’s lives every day.

Our promise is to create a better and more prosperous world all round.

That’s our future Pact. Let’s lead the way together.


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