Branch Manager

3 weeks ago

Wangara, Australia ARB Australia Full time

ARB Corporation Ltd is a proudly Australian business and a global leader in designing, manufacturing and distributing 4WD accessories. We have a presence in over 100 countries and offices in the USA, Europe, Thailand, New Zealand, the UK and the Middle East. Our reputation has been built on high quality products, with services delivered by people who are passionate about reliability and practicality.

We are seeking an experienced Branch Manager in the Perth metro area. This is a fantastic career opportunity for an individual with proven experience in managing, leading and coaching staff.


The Position:

Reporting to the Retail Operations Manager the Branch Manager is responsible for managing, leading and coaching the Retail Sales and 4x4 Technician staff. Consisting of a showroom, warehouse and automotive workshop, servicing ARB's retail, dealer and stockist customers throughout the local area. The Branch Manager is required to achieve, and preferably exceed all customer service, staff development, business development, revenue growth and expense management targets and is ultimately accountable for the efficient, effective and profitable operation of the store. A successful Branch Manager exhibits behaviors and demonstrates performance in line with the ARB values of Drive, Excellence and Passion.


Key Responsibilities:

  • Leading a Branch of sales, fitting, and warehouse staff to achieve personal growth and career development.
  • Influence commercial decisions and process disciplines to deliver and exceed productivity and profitability targets.
  • Champion the customer experience within the Branch, deliver the highest quality of installations and professional sales support.
  • Process adherence leading to accurate Inventory management. Ensure customer orders are supplied in full and on time. Inventory to be managed with a Just in time philosophy aligned to distribution schedules.
  • Providing support and market feedback to the Retail Operations Manager regarding competitor activity, new business opportunities, product trends and customer insights.
  • Collaborate with local fleet and dealer partners to create value adding relationships.


About you:

  • Someone with a mechanical aptitude and experience managing a workshop is preferred
  • Experience within the automotive industry and familiarity with 4x4 accessories and off-road vehicles in general is highly desirable.
  • Experience with staff development and team management.
  • Exemplary 360-degree communication skills.
  • Ability to work with a variety of individuals to develop and drive customer-centric strategies throughout the organisation.
  • Passion and commitment for achieving extraordinarily high standards in customer service.
  • Drive, enthusiasm and the pursuit of outstanding results.
  • Knowledge of key financial principles, such as asset management and maintenance, pricing structures and P&L statements.


What’s on offer:

  • Competitive base salary, plus super, leave loading and incentive program
  • Fully equipped and maintained 4WD company vehicle
  • Significant employee product discounts.
  • Professional development opportunities, international business exposure and training.
  • Join a world class team that operate in a collaborative and supportive environment.

If you are looking to move to a highly successful, secure, and collaborative business that supports its staff and promotes a great company culture, then apply now

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