Receptionist

4 weeks ago

Newcastle, Australia Bayside Chiropractic Collective Full time

About Us :

Our practice goal is to offer our patients the best holistic care to help you get back to health. We are passionate about working together and combining our services to the best interests of our patients. Our practice features an array of services including chiropractic caremassage and nutrition to suit the whole family.

We take a whole-body approach to helping patients back to health. We will advise them on rehabilitation, nutrition, exercise and many other aspects of a healthy lifestyle that will give the body's healing process an extra boost.

We strive to see and help as many people in our community as possible. We enjoy caring for entire families. And—we want our health care to exceed their expectations. High-quality care and service in a warm and caring environment is what we live by.

About You :

  • Certificate in Health/Medical Administration or
  • Equivalent experience in Allied Health or Medical reception / administration
  • Experience with Smartsoft booking software or similar
  • Understanding of DVA Medicare and Workcover treatments billings and bookings
  • Understanding of Hicaps and billing codes

Position Summary :

As the Receptionist you will be the first point of contact and responsible for providing a positive first impression of the clinic. You will also look after a range of administrative duties in order to ensure the smooth operations of the office.

There are approximately 12 hours per week available to begin, you must be available Saturday mornings, and be flexible to provide holiday and illness cover for other staff members as required.

Key Requirements :

  • 1-2 years’ experience in a similar role
  • Computer skills and knowledge
  • Able to work in a fast paced environment
  • Microsoft Office Suite – Basic / Intermediate
  • Strong communication skills - written and verbal
  • Excellent planning and organising
  • Ability to effectively prioritise
  • Problem assessment and problem solving
  • High attention to detail and accuracy
  • Flexibility and adaptability
  • Strong customer service orientated
  • Teamwork focus and approach

Job Responsibility :

  • Ensure that the clinic is fully supported to enable the delivery of quality patient care by the practitioners and staff
  • Respect confidentiality and privacy of practitioners, staff and patients at all times
  • Maintain a cooperative team environment by communicating openly and in a friendly manner, working efficiently and amicably with all members of the clinic
  • Managing bookings and ensuring practitioners run on time.
  • General reception duties
  • Call screening and message taking
  • Incoming mail – scanning, filing and distribution
  • Outgoing – recording and disbursing accurately
  • General cleanliness of common areas
  • Other ad-hoc activities as directed by the office manager

Job Functions :

Receptionist

Job Benefits :

Discounted health services and products. Complementary Chiropractic care. Work with amazing and vibrant team, that love what they do.

Selling Point :

Fun and Friendly Team

Contact :

Sean Mahony

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