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Disability Employment Services

1 month ago

Nelson Bay, Australia Castle Personnel Services Limited Full time

Description

Employment Case Officer

Nelson Bay

6 Month Fixed-Term with possibility to extend or permanency

Full Time with possibility to consider Part Time hours

Benefits

  • Inclusive culture – we’re genuine, we celebrate the wins, we look on the bright side and we never give up
  • Work as part of a dynamic team
  • A purposeful role that provides clear expectations so you can have impact
  • Supportive workplace that offers working conditions that can suit your needs

Join Our Passionate Team at Castle

At Castle, we've been making a difference for over 30 years, helping individuals with diverse abilities lead meaningful lives in the vibrant communities of Newcastle, Hunter, and Central Coast. We're not just a company; we're a dedicated team committed to 'opening a world of possibilities' through diversity, inclusion, and the value of employment.

Castle has an exciting opportunity for a fixed-term contract as an Employment Case Officer.

This is a great opportunity if you are looking to try out your skills in a purposeful case officer role or for someone looking to learn more about the Disability Employment Industry before committing to a permanent role.

Your Opportunity Awaits

This is a fixed term role with the possibility to extend the contract or become permanent. As an Employment Case Officer, you're not just filling a role; you're helping people reach their employment goals. Reporting to our Branch Manager, the Employment Case Officer responsibilities include:

  • Assess training – We meet the participant where they are at in their employment journey and assist to identify their employment goals. The Case Officer will identify the resources or referral partners needed to progress along the participant journey.
  • Upskilling – We provide and deliver the resources needed to fulfil the participants individual training need.
  • Conducting Barrier Management – Case Officers assist the participant to overcome any hurdles or barriers they may have to employment including assistance with obtaining required training, licences, meeting industry demands and confidence building.
  • Assisting with Placement Support – We continue to provide assistance to our participants to ensure sustainable and fulfilling employment.

The Salary for this role is paid based on an award rate at $31.86p/h with room to progress to the higher pay points. If you do bring Industry knowledge and experience, there may be potential to align you to a higher pay point.

Maximise your earnings with our attractive salary packaging benefits Choose the benefits that best suit your needs and lifestyle, including living expenses (mortgage/rent), meal and entertainment, and even purchasing a car. By paying for these expenses before tax is calculated, you'll pay less tax and have more money to spend, you are able to claim a total of $18,550 per year.

What You'll Need to Succeed

To excel in this role, you should have:

If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the hiring manager

  • Certificate IV in Disability Services or Mental Health or Community Services or equivalent knowledge and at least 3 years of experience
  • Demonstrated experience in employment services with an enhanced working knowledge of strategies to address barriers to employment. Case management experience within employment, community or rehabilitation services is highly desirable
  • Demonstrated flexible communication skills and ability to resolve conflicts to deliver customer service
  • Ability to use Microsoft Office, databases and business systems with attention to detail
  • Demonstrated personal integrity, professionalism and empathy towards people living with disabilities
  • Ability to assist with building positive working relationships with stakeholders

Essential Criteria

To join our team, you'll need:

  • An NDIS Workers Check (or a willingness to obtain one).
  • A Working With Children Check (or a willingness to obtain one).
  • A driver's license or reliable transportation.
  • Willingness to understand and agree with Castle’s Vision, Purpose and Value statements and the ability to apply these values to your own work

Ready to Make a Difference? Apply Now

If this is you, apply now with a copy of your current CV and a cover letter outlining your experience and interest in the opportunity.

For more information, please contact HR, at castlerecruitment@castle.org.au

We look forward to hearing from you.

Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. Castle encourages people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance

Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging.

Role Type

On-site • Contract • Full-time • Entry Level

Pay Rate

31.86 AUD - 35.33 AUD (Hour)

Company Overview

For over 30 years, Castle has helped people with disabilities, mental health conditions, chronic illnesses and injuries find work and live meaningful lives the Newcastle, Hunter, and Central Coast regions. Castle’s group of highly passionate people, provide support to individuals to empower and facilitate them to be financially and socially independent through a range of community referral partners, capacity building, social interactions, training, education and employment. Castle provides guidance and supports to employers to have inclusive workplaces through recruitment, on the job training and support and workplace education. We believe in the power of diversity, the responsibility of inclusion and the value of employment.

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