Solution Integrator

Job Description:

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world. DXC.com

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.

The Solution Integrator (SI) is a client facing role and the single technical authority for solutioning existing client requests in DXC Technology.

They are the owner for all technical solutioning requests and the liaison between the Service Line, Delivery teams and the account/customer team for presales activities.

• The SI takes the documented customer requirements, clarifies these as required and creates standard solution components and/or collects collateral from various technical inputs, to ensure alignment of the solution across the client’s requirements.
• The SI combines the technical solution and any contract/SOW requirements into a compelling solution that meets the client's needs.
• The SI must understand the existing delivery processes for the account and have a sound business understanding of how the solutioning and current pricing impact these. The SI undertakes peer and technical reviews of their proposal, obtains the required approvals, and then arranges delivery of the proposal via the account team to the customer.
• SIs must have the ability to effectively prioritise and manage multiple workloads (potentially across different clients), have a track record of delivering medium complexity IT solutions and possess a broad skill set across different technologies and project delivery models.

SI experience would ideally cover one or more the following areas:

• Cloud
• Applications; Analytics

• Workplace and Mobility
• Automation
• Security
• Network

Note: You should have full working rights at the time of application and this role will commence in 2025

Role Responsibilities

• Production and maintenance of high-level solution strategies, determining key differentiators that will resonate with the client, to ensure solution components optimally and comprehensively fit opportunity requirements and resolve client business challenges
• Leads internal workshops, as appropriate, for medium complexity deals, utilising outputs to interact with client stakeholders to qualify, influence and shape decision criteria and expectations associated with business/technology improvements and the value of DXC solutions
• Effective collaboration with the account to design the solution and agree on key solution parameters prior to estimating activities
• Creates the solution collateral:
• Leverages re-usable collateral to estimate standard work activities and reduce overall solution effort
• Captures various solution components such as risks, assumptions, contingencies, effort estimates, bill of labour/materials, duration and lead time, vendor quotes, etc.
• Collects solution content from other SMEs and aligns the various solution components to produce a single cohesive solution
• Populates a cost model if required for one-time project labour and procurement items.
• Conducts and participates in peer reviews on solutioning content as applicable
• Conducts Technical Solution Review
• Supports governance activities, negotiating with governance leaders on deal needs and driving a successful outcome as required
• Provision of ongoing assistance to the delivery teams during transition by providing guidance on 'intent,’ previous client discussions and drivers for design decisions.

Role Skills

• Maintains a good general understanding of current enterprise ICT infrastructure
• Demonstrates knowledge across a wide range of IT services and solutions
• Experience working within IT operations or infrastructure / applications support or presales
• Understands and addresses client issues in relevant business terms
• Excellent verbal and written communication skills
• Has a tenacity to get the solution through from start to finish
• An understanding of DXC standard offerings
• Demonstrated leadership skills and maturity in a collaborative working environment.
• Demonstrated ability to build trusted relationships with clients
• Consultative in interacting with clients, asking probing, relevant questions to draw out underlying issues and validate solution options.
• Applies active listening techniques.
• Ability to influence peers, team, organisational leaders and clients; challenges the current position
• Can translate a customer’s business or technical requirements and apply those to appropriate solutions
• Works well under pressure and thrives in achieving tight deadlines

Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.

Your working environment

Virtual/flexible/on-site/travel
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.