Network Development Manager

Amazon's network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers.

The Network Development Manager of backbone capacity will deliver and enable AWS’s backbone connectivity experience that sets the global standard for AWS network performance, availability, security and cost for our customers. The manager will be part of a team owning the planning and delivery of all Amazon backbone network connectivity. Amazon.com is looking for a highly motivated Network Development Manager to help build and scale one of the world's largest networks.

Key job responsibilities
- Lead a team of highly qualified network, system and software development engineers on scaling backbone capacity as well as work with partner teams involved in fiber delivery and optical line system deployments
- Be a technical and solution oriented leader with the ability to deep dive and break down complex tasks
- Ensure that backbone capacity design, management, implementation and deployment operations involving provisioning, decommissioning or fabric migrations are sound and executed at scale, safely keeping AWS ahead of backbone customer demand
- Continuously promote safe delivery through change control, automation, innovation and operational excellence initiatives
- Focus and manage operations and process optimization using relevant data, metrics and dashboarding techniques
- Keep close and collaborate with internal customers, partner teams and other stakeholders on backbone capacity delivery operations, planning and initiatives.
- Our engineers, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present and future of real Cloud Computing.

Operational Excellence
- As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures to improve efficiency in our day-to-day tasks and projects.

Operational Measurement and Optimization
- As a Network Development manager you will be expected to drive quality into the metrics we report and to create mechanisms to assist us in focusing on the areas that give us the best ROI. This includes measurement of the backbone operational performance, availability, network capacity, trends, etc. You will drive and define processes that optimize our workflow and create efficiencies in how we operate to drive continual improvement.

Technical Leadership
- As a manager of a highly technical team, which has responsibility for performance and operational availability of the Amazon global backbone network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings.

Goal Setting and Delivery
- You will directly own defining or refining and delivering strategic goals for your team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.

Performance Management/Team Health
- You will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and soft skills mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of a 7x8x365 operational rotation.

Recruiting and Hiring
- You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.

Automation
- You will be heavily involved in developing automation, as well as setting our sister automation teams' roadmap, based upon analyzing and identifying significant opportunities where automation can tackle volume, systemic or critical operational issues.

12x7 Oncall
- As the leader of this team, you will be expected to be part of a 12x7 management escalation rotation.

A day in the life
This is an amazing opportunity in terms of responsibility, interesting challenges and high visibility. The successful candidate will have a proven track record of success in driving operational excellence, including coordinating and driving issues to resolution autonomously utilizing excellent judgment skills. Experience in building and managing a team of strong technical people, and prior ownership of the operation of a mission-critical team is crucial to success. Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon.

About the team
About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

We are open to hiring candidates to work out of one of the following locations:

Melbourne, VIC, AUS

BASIC QUALIFICATIONS

- 5+ years of relevant network engineering experience
- 5+ years people management experience or relevant leadership experience
- 3+ years of Past experience with network operations either as a manager or individual contributor.
- Working knowledge of Networking (TCP/IP, Routing/Switching & Troubleshooting)

PREFERRED QUALIFICATIONS

- Depth of experience creating and implementing high quality, high volume recruiting plans · Experience contributing to the creation and implementation of high quality, high volume recruiting plans
- Experience presenting root cause analysis and error correction from operational events to senior management
- Working knowledge and experience of developing operational metrics
- In-depth knowledge of Networking · Experience in contributing to the definition and implementation of automation opportunities within an operations environment
- Experience in agile management methodologies
- Experience with lean methodologies and Six-Sigma or similar qualification

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

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