Senior Administration Assistant

3 weeks ago

Southport, Australia Lives Lived Well Full time

Every year headspace centres help thousands of young Australians to access support and services for their mental and physical health. With a focus on early intervention, headspace services keep young people at the heart of everything they do. We are passionate about helping young people and our offices are designed to create a welcoming space for all.


Your Opportunity

We are looking for an experienced Senior Administrator for our Practice Management team working across our headspace Southport and headspace Upper Coomera Centres.

In this role, you will support the Practice Manager with day-to-day supervision and roster management of a team of 8 Administration Assistants across our headspace Centres located in Southport and Upper Coomera. You will provide guidance and support to staff around customer management and supervise accurate Medicare billing and exemptions processes. You will be required to manage multiple IT systems and contribute proactively to the development of policies, procedures, and work instructions for headspace.

The role is dynamic and varied so you’ll need to have excellent time management skills. Our work can get busy at times, and it is important that you are able to work well under pressure and collaboratively with others.

In this role you will also be required to work on the front reception desk at times, sometimes at short notice.

This is a full-time position working Monday to Friday each week. You will be required to work different shift times dependent on the Centre opening times. These are no earlier than 7am, and no later than 6pm.

The gross salary for this role ranges between $73,803 to $79,133 per annum plus super. The salary on offer will depend on the successful candidate's skills, knowledge, and experience.


What are we looking for?

You will be someone who works well autonomously and also loves working alongside others in a team. In addition to a “can do” attitude, and positive approach, you will have the following experience, skills and knowledge:

  • Demonstrated recent experience in a senior administration position in a primary health care setting.
  • Demonstrated experience in providing support and day to day supervision to a team of Administration Assistants.
  • Previous experience with primary care Medicare billing and batching.
  • Adaptability and an agile approach to your work – being able to adjust your working stye and re-prioritise your tasks as necessary throughout the day.
  • Being confident and comfortable interacting with young people and their families – your warm manner and welcoming demeanour will be essential in this service
  • The ability to manage your own workload, including prioritising duties and multi-tasking
  • Ability to manage your self-care – this role can be challenging and it’s important to us that you are at your best, to do your best.
  • Love working with talented people who are humble, human, and full of hope. We’re dedicated to helping others, no matter how difficult or complex the challenge – and you will be too

You will need to hold an Australian Drivers Licence and Working with Children Check (Blue Card).


You can see the full range of LLW benefits on our website, but these include:

  • Learning opportunities – a comprehensive induction program and ongoing capability development.
  • An extra five paid leave days per year to support your wellbeing and work-life balance.
  • An employee assistance program (EAP) for you and your family, including emotional, psychological, financial counselling and wellbeing services.
  • Be a part of a passionate and driven multidisciplinary team.
  • Fitness Passport membership access to a wide range of gyms, pools, and fitness and leisure centers across Australia, at a discounted rate.


Are you ready to imagine the possibilities? Here’s how to apply.

Click ‘apply’ and go to our LLW Careers page and submit your application.

Applications close on Friday, 25th October 2024; however, we will be interviewing throughout the process and may close applications early.

For questions about the role or for a copy of the position description, email recruitment@liveslivedwell.org.au

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Peoples.

#LLW

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