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Digital Producer

4 weeks ago

Sydney, Australia Lifeline Australia Ltd Full time

We have engaged Reece from Arney. Recruitment to assist with the recruitment of this role. If you are interested please reach out to him directly at reece@arney.com.au

ORGANISATION

Join Lifeline Australia and you will be helping to support the delivery of critical services ensuring that “no person in Australia has to face their darkest moments alone.”

Lifeline Australia is a national suicide prevention charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. They are committed to empowering Australians to be suicide-safe through connection, compassion and hope. This is achieved through a partnership of over 10,000 committed volunteers and their member centres in communities across the nation.

ROLE

The Digital Producer is the "jack of all trades" for the CMS, working with technical leads, copy writers and other subject matter experts to organise/ schedule / produce content and ensure help-seekers have the best evidence-based information at their fingertips. You’ll also be overseeing analytics and reporting for these high traffic websites leveraging Google Analytics, HotJar, Semrush, Algolia and external vendors to improve overall SEO and SEM and make sure content is performing well online.

This will involve finalising copy for production, ensuring content is following style guidelines and ensuring metadata is well organised and accurate.

On a typical day you will be:

  • Engaging with internal teams to prioritise content backlogs, timelines and schedules.
  • Working with internal clinical teams to produce frameworks and requirements for content production.
  • Generating reports on content performance within Google Analytics, Hotjar, Semrush and Algolia.
  • Engaging with external vendors to improve SEO and SEM.
  • Ensuring that content is consistent with internal style guides.
  • Checking that meta tags, page structures and content perform well online.
  • Producing documentation to support internal stakeholders when looking to

ABOUT YOU

High in empathy, you'll be comfortable looking at the world from a user perspective. You'll have strong communication skills and be able to collaborate with internal stakeholders and engage external vendors. Ideally, you'll have some experience managing high traffic websites or publishing content and have an interest in analytics and reporting.

Computer literate and a fast learner, you’ll be someone who enjoys publishing content online. On top of this, you'll have excellent research skills and be able to keep across trends and themes online that could improve wellbeing for help-seekers across Australia.

REQUIREMENTS

  • Experience publishing content on high traffic websites
  • Strong analysis and research skills
  • A background with tools like Google Analytics, Google Tag Manager, Hotjar, Semrush and Algolia (or similar)
  • An interest in mental health
  • Excellent communication skills

CULTURE

The team are passionate, supportive & hardworking. They are very driven to reach their goals, so that they can continue to grow and deliver critical support to all Australians at a time when the importance of mental health has never been so prevalent.

EMPLOYEE BENEFITS PACKAGE

  • Salary Packaging – being a not-for-profit organisation allows us to offer our employees access to some amazing tax savings through salary packaging.
  • Lifeline Learning Academy – access to instructor led and online courses through Australian Institute of Management and e-learning module.
  • Flexible working – we provide flexibility and support to all employees and encourage work-life balance.
  • Employee Assistance Program – access to free counselling sessions for you and your family.
  • Beautiful office facilities in central location – including shower facilities

TO APPLY

If you are interested in this role, please reach out to our recruitment partner (Reece Arney from Arney. Recruitment at reece@arney.com.au) who is looking after all applications for this role. Only internal applications will be reviewed through the direct to website application process so please ensure you contact our recruitment partner above to apply.

We are seeking a highly motivated and experienced Digital Producer to join our team. The Digital Producer will be responsible for overseeing the development and execution of digital projects across all industries. The ideal candidate will have a strong understanding of digital technologies, project management, and team leadership.

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