Senior Product Manager

2 months ago

North Sydney, Australia Cover More Group Full time

Are you ready to grow your career in Insurance?

Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs

The Senior Product Manager for the Leisure App will define the product's vision and roadmap, ensuring it aligns with the needs of both Direct-to-Consumer and B2B2C channels. The role includes promoting and distributing existing app products and developing embedded app capabilities (SDKs) for an extensive partner network. The Senior Product Manager will translate the roadmap into actionable features, manage prioritization, and ensure successful product releases in close collaboration with delivery teams and stakeholders.

So, what’s the job?

  • Leisure App Strategy: Collaboratively set the direction for the Leisure App strategy, focusing on enhancing the travel experience.
  • Customer Insights: Utilize customer and competitor insights to align the app’s development with business objectives and key KPIs.
  • App Experience Framework: Develop and maintain an app customer experience framework that identifies engagement opportunities.
  • Team Development: Lead the Leisure App development team, expanding capabilities by leveraging internal and external resources.
  • Product Ownership: Own and manage the digital product roadmap and vision to support business needs.
  • Customer Advocacy: Act as the voice of the customer, deeply understanding user journeys and unmet needs.
  • Stakeholder Collaboration: Work with stakeholders to refine product requirements, using agile techniques to prioritize features by value and ROI.
  • Product Releases: Lead planning and set expectations for new product functionalities, ensuring rapid, value-driven delivery.
  • Trend Monitoring: Stay updated on industry trends and competitor activities.
  • Cross-team Collaboration: Work effectively with engineers, quality analysts, and business analysts to ensure product delivery aligns with business goals.
  • New Product Evaluation: Research and identify new tools to enhance the company’s product offerings.
  • App Reporting Framework: Manage app performance reporting, ensuring stakeholder visibility and ongoing feature development.
  • Mentorship: Develop junior product managers, offering guidance and professional development opportunities.

And what are we looking for?

  • Significant experience leading product development roadmaps and managing product teams.
  • Extensive experience as a Product Manager in digital app or web product development.
  • Strong skills in both qualitative and quantitative analytics methods.
  • Excellent planning and relationship-building abilities, with experience managing dependencies.
  • Proven ability to prioritize rapidly in a fast-growing digital company and work in an agile environment.
  • Strong stakeholder management skills, including experience engaging with C-suite and Board members.
  • Deep experience in successfully delivering sophisticated software products to market.
  • Familiarity with multiple software development methodologies.
  • Strong communication skills, with the ability to articulate ideas to both technical and non-technical audiences.
  • Experience building a customer-centric product culture and implementing best practices.

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travelers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.  Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.  

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships…so start planning for your next trip today

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together 

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