Product Area Lead – ESG and Sustainability, Mortgages

1 month ago

Sydney, Australia ING Full time

Each day, millions of customers in over 40 countries use ING’s banking products and services. You’ll be contributing to their customer experience. You’ll be shaping the way they bank and empowering them to stay a step ahead in life and business. Are you ready to make a real impact on people’s lives?

At ING, the Mortgages Tribe is responsible for driving the end-to-end performance of the mortgages business through development of a clear strategy and working collaboratively with all areas of the business to drive cross functional execution of this strategy.

We are looking for an experienced Product Area Lead - ESG and Sustainability, to join the Mortgage Tribe leadership team within the Retail Bank. This role will be accountable for the development, execution and management of our end-to-end ESG and sustainability strategy for Mortgages encompassing pricing, origination, product strategy, in-life management and all risk outcomes.

What You’ll Do

  • Lead the creation and execution of comprehensive sustainability and ESG strategies aligned with the banks objectives, ensuring long term environmental, social and governance sustainability
  • Drive initiatives to minimise the Mortgage business’ environmental footprint by aiming to create more energy efficient home and lowering the housing footprint of society
  • Be accountable for education and content engagement for customers associated with reducing their environmental footprint
  • Foster relationships with internal and external  stakeholders, including community groups, regulators and other companies to manage and communicate the bank’s sustainability efforts
  • Ensure high data quality on all relevant variables driving integration between risk management and business strategy

What We’re Looking For

  • Solid experience in articulating strategy and setting strategic direction with others
  • Proven product management and P&L Experience (7+ years)
  • Highly numerate and experienced in managing complex trade-offs to support often competing growth, revenue and return objectives
  • Proven experience managing and influencing an array of stakeholders
  • Analytical mindset with a view to use data to drive decision making
  • Demonstrated experience leading and influencing changes to products and customer journeys that have improved portfolio growth
  • People leadership experience – ability to build strong and engaged teams

What’s in it for you?

  • Discounted ING Health Insurance
  • An additional Rest Day to support your wellbeing
  • An IMPACT day to volunteer on approved sustainability activity to give back to our community

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

Need more?


Contact Jack Foulger at

Applications close 1/3/24

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