Night Porter

4 weeks ago

Perth, Australia Accor Full time

Company Description

Mercure Perth  is conveniently located in the heart of Perth city, with the major shopping, entertainment and nightlife areas all close by. The hotel features 239 well appointed rooms, along with a great restaurant, a cafe, bar, heated rooftop swimming pool, spa, sauna and gym. Business guests are well catered for at Mercure Perth with 6 modern meeting rooms available, accommodating up to 350 delegates.


Job Description

Responsible for providing first impressions, our Front Office team is proactive and welcoming, with true professionals excelling at delighting our guests.

Job Description:

Highly active front of house position involving logging requests, assisting guests with luggage, transportation needs and general information.  Delivering amenities and other items to guest rooms.  Greet every guest and deliver personal and instinctive guest experiences every day. Valet park guest cars. Maintain the cleanliness standards of the Hotel entrance. Assist with other projects as requested by Shift Leaders and Managers. Uphold Mercure Perth standards as well as the hotel's policies and procedures
Qualifications
Organized, proactive and enjoys working with the public and in a team environment. Must have the flexibility to work nights including public holidays and weekends. Hold a valid manual driver’s license. RSA  Experience in a similar role preferred but not essential. Knowledge of manual handling procedure advantageous as this role includes lifting of luggage and pushing trolleys.
Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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