Diagnostic Practice Consultant

1 month ago


Unley, Australia IDEXX Full time

Start the new year with a fresh opportunity. We are looking for our newest IDEXXer to join our commercial sales team in January as an Account Manager covering South Australia. This role offers a genuine opportunity to partner with our veterinary customers and improve lives through our unique and market leading diagnostic solutions including our in-house instruments and pathology laboratory services. Ideally, you’ll be based in Adelaide.

What you can expect

As an Account Manager you will manage and grow your clients’ accounts with a clear understanding of their veterinary business and diagnostic needs; you will successfully inspire them to adopt and use “The IDEXX Complete Diagnostic Solution” to raise their standards of care. 

You will be results oriented, have an outstanding level of customer service and responsiveness and you will have a genuine passionate to deliver outstanding results.

There is significant variety in the role and you will find no two days the same. 

You will be developing partnerships with veterinarians, owners and clinic teams to help grow their business; selling IDEXX products and services and helping to onboard and train the veterinary teams on IDEXX diagnostic equipment, services and technology.

This focus will enable you to exceed your sales targets for the quarter and discover new opportunities. 

Working alongside your colleagues you will collaborate and implement new strategies for the benefit of your customers; attend relevant trade shows, attend and deliver IDEXX educational content and maintain and update client information using Salesforce.com.

The role will include some overnight travel to your regional territory

You will have

A strong sales and technical background

An understanding of the veterinary industry is highly regarded but not essential

Ideally, a proven sales track record and ability to deliver outstanding sales results

A demonstrated record of providing exceptional customer service and responsiveness

Outstanding (or the ability to develop) organisation and territory management skills

Exceptional communication skills and ability to understand and share technical information

Superior relationship building skills to create long term business opportunities and customer loyalty

Experience selling diagnostic equipment and/or capital equipment is highly regarded

A desire to make a difference to animal health.

What can we offer?

In return, this role offers an opportunity to join a fast-paced global market leader on the S&P 500

Investment in professional development and career growth

We offer true flexibility with on-site, remote or hybrid working arrangements

Competitive annual bonus scheme and compensation review

Be rewarded for your contributions through our ThanXX Reward and Recognition Program

Enhanced bereavement leave for family and pets

Free wellness programs like Virgin Pulse, Fitness Reimbursements, Mental Wellness and Healthy Weight Programs– ability to earn points and prizes

You can bring your pet to work

Discounts on Pet Products and $500 per year towards diagnostic testing for your pets

Tenure recognition including days off and bonus payments for reaching key milestones

Contribute towards your charity of choosing through our One IDEXX program and paid volunteer Days annually

We help pets lead fuller lives + + + + + + +

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together.



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