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4WD Retail Salesperson

4 months ago

Seven Hills, Australia ARB Australia Full time

At ARB, we're not just a brand; we're a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 200 company with over 2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe, Thailand, New Zealand, and the Middle East. Our reputation has been built on high-quality products, with services delivered by people who are passionate about quality, reliability, and practicality.

Reporting to the Branch Manager, the Dealer Administrator's responsibility is to provide exceptional administrative support to our network of motor vehicle dealers, FLA, and local reseller customers. The primary function is to engage with these customers, ensure orders are processed accurately and efficiently, and provide outstanding customer service throughout the sales process.

Key Responsibilities:

  • Manage and process dealer, FLA, and local reseller orders, including order entry, tracking deliveries, and ensuring accurate invoicing.
  • Provide administrative support to the sales team, including preparing sales reports, maintaining customer databases, and assisting with stock control.
  • Coordinate with dealerships, FLA, and local resellers to address inquiries, place bookings, and ensure orders are executed and delivered on time.
  • Assist with the organization and execution of dealer events and promotions.
  • Provide support and backup for the Branch Manager and retail sales team.

About You:

  • A strong customer service ethic with a focus on dealer, FLA, and local reseller relationships.
  • Excellent organizational and time management skills.
  • The ability to work effectively as part of a team.
  • Strong computer skills, including proficiency in MS Office.

What's in It for You?

  • Work for an international brand and industry leader.
  • Generous employee discounts.
  • Opportunity for growth and development within the business.
  • A dynamic and supportive team environment.
  • Competitive remuneration based on experience/skills.

If you are passionate about the automotive industry and have a knack for dealer administration, we'd love to hear from you