International Patient Engagement Senior Manager ANZ

4 weeks ago

Sydney, Australia Vertex Full time

Job Description

General/Position Summary

  • The International Patient Engagement Senior Manager is responsible for supporting the company’s patient engagement initiatives in Australia and New Zealand
  • An externally facing role that works cross-functionally with communications, government affairs, market access and medical affairs. This role helps lead the company’s ongoing efforts to build and sustain meaningful relationships and collaborate to support the needs of patients.

Key Duties & Responsibilities

  • Serves as liaison between the patient community and Vertex; developing relationships with patient advocacy groups to bring value to patients.
  • Builds long-term, sustainable relationships with CF patient groups and the rare disease community. Maintains ongoing two-way dialogue with patient advocacy groups to understand priorities and opportunities for collaboration and support.
  • Ensures timely, appropriate, and approved communication with the patient community about the company and our position on key issues.
  • Supports patient-related projects and represents the voice of the patient community in internal meetings.
  • Engages at patient groups organized events e.g., patient days, meetings.
  • Together with the internal teams, engage patient advocacy groups and advisory boards to gather patient insights to inform decision-making.

Required Education Level

  • Bachelor's degree

Required Experience

  • Typically requires relevant working experience or the equivalent combination of education and experience

Required Knowledge/Skills

  • Experience in patient advocacy, government affairs, communications, market access or public policy
  • Strong focus on patient well-being and strong understanding of chronic disease
  • Excellent verbal, written and interpersonal communications skills to exchange difficult information and build alignment
  • English language skills and or the willingness to update the language skill
  • Strong strategic thinker with ability to formulate, develop and execute on agreed strategies
  • Good presentation and project management skills
  • Knowledge of guidelines and policies affecting interactions with patient organizations
  • Ability to manage complexity and ambiguity in a matrixed environment.
  • Demonstrated ability to work independently and manage initiatives that require collaboration across multiple functional areas
  • Problem-solving skills – looks to actively manage problems and seek resolutions when a problem arises.
  • Ability to influence and interact effectively internally and externally

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