Data Analyst Lead

3 weeks ago

Macquarie Park, Australia Singtel Full time

At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians.

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. 

This is your opportunity to join an award-winning and globally recognised AI team who co-creates new products that are taken to market globally and across many industries. We have an in-house AI team that is considered a business function across the entire enterprise as we build an AI-model optimised future. 

The day to day 

Leveraging AI-driven systems and technologies such as NLP, machine learning and deep learning in day to day tasks to optimise workflows and drive business outcomes.

Mentoring Data Analysts, in querying digital data, performing analyses, and presenting findings in a clear and understandable language. 

Translating sophisticated business questions into analytical tasks and performing complex data, statistical and commercial analysis to understand how customer behaviour, product changes and adjustments to digital assets impact the Consumer business. 

Prioritising, defining, and implementing tracking solutions across digital assets, ensuring that all critical aspects of sales and service customer journeys are captured. 

Delivering findings back to the senior business partners to drive decision-making and contributing to the overall chapter delivery of business insights and recommendations to delivery against the business objectives. 

Why you are our next Data Analyst Lead 

Proficient in harnessing AI tools and platforms to develop scalable solutions for complex challenges

Relevant qualifications and training in a quantitative field (e.g. Mathematics, Computer Science, Finance, Engineering, Statistics) and previous exposure in a variety of Digital Marketing, Digital Sales and/or Digital Service. 

Proficiency in analytical techniques SQL &/or SAS coding skills complimented with advanced Excel, communication and presentation skills. 

Solid understanding of data structure and data extraction and experience in a digital implementation environment. 

Adaptive to change and results orientated with an attention to detail and accuracy. 

What’s in it for you? 

3 days in the office, 2 days remote – with flexible hours to suit 

Inclusive paid parental leave, up to 14 weeks for the primary care giver 

All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’ 

Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University) 

Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network 

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office 

Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon 

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes 

Intrigued but don't tick every box? We are building our AI capabilities and value diverse perspectives. If you're driven to join us on this journey, apply now - your passion matters more than a perfect match.

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