Field Auditor

5 months ago

Fortitude Valley, Australia Service Stream Full time

Description Summary

An exciting opportunity has arisen for a Field Auditor to join Service Stream in our Telecommunications team based in Brisbane.

About the Role

Service Stream’s Telecommunications/ division are currently seeking a Field Auditor to join our growing company. You will be responsible for the key objectives of this position are to support the Senior Field Supervisor in the day-to-day operational activities and will be responsible for overall Regional Quality performance, Compliance and the continual improvement of the programs processes and operations within the NBN Unify Services contract. In addition, the Field Auditor will assist with internal and external stakeholder management, Quality Management through data capture and work type product quality auditing. Nature of position: Permanent, Full Time Location: Brisbane Reporting Line: Senior Field Supervisor Key Responsibilities
This role is responsible for:

Implement and maintain the Quality Management Plan ensuring project compliance to AS/NZ ISO 9001:2008, and relevant legislative requirements.

Support the regional delivery team in embedding the product quality assurance processes and systems within the operating environment.

Provide product quality reporting and trend analysis to the Quality Project Lead

Support field team with the closeout of all non-conformance issues with the regional delivery team.

Ensure field Quality assurance activities are conducted in accordance with the audit schedule.

This role requires the Field Auditor to be aligned with Service Stream product quality auditing processes to a standard that will stand up to scrutiny by the client. The Field Auditor will achieve this outcome by using their skills, experience and specialist knowledge to coach and develop others via one on one coaching, development of training material, and courses and the delivery of same. The Field Auditor will be focused on continual improvement of product quality reporting and outcomes. This opportunity will suit a highly motivated and outcome driven individual who has a passion for delivering positive client outcomes, and a knack for effective stakeholder engagement. About You We are seeking an individual with demonstrated knowledge and experience with:

5 years Telecommunications Field based

3 years NBN Telecommunications FTTP, FTTC, FTTN, HFC and basic civils

Intermediate level in Microsoft Office including Word, Excel, Power Point and Outlook

You will also demonstrate and possess the following:

Construction Industry White Card

Provide First Aid Certificate - HLTAID003

Workzone Traffic Management - RIIWHS302D

NBN Enable Accepted Accreditation

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