Telstra Retail: Customer Service

4 months ago

Halls Head, Australia Telstra Full time

Employment Type

Permanent

Closing Date

10 Dec 2024 11:59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

We offer the perkiest of perks.

When it comes to rewarding our people, we’ve got so much to be excited about. Some of these include:

  • 30% off Telstra services

  • Exclusive discounts and offers across 240 brands and partners

  • A flexible, inclusive approach to parental leave – do it your way

  • Unlimited access to 17000 learning programs – something for everyone

  • Team performance-based rewards and recognition programs

  • Telstra sim

  • There’s more

We’re hiring.

  • Locations: we are currently hiring across:

    • MANDURAH

    • HALLS HEAD

  • Casual, Part Time- and Full-Time roles available

  • Store hours vary

Is it you we’re looking for?

We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers

  • An appetite to quickly develop customised solutions for customers

  • A drive to reach (and exceed) sales targets and KPIs

  • The hunger to learn and grow within the role (and beyond)

  • A positive and resilient approach to customer service within a busy environment

  • Experience in a customer-facing role

Hit Apply now

After you’ve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

  • Retail Customer Service Representative

    4 weeks ago

    Halls Head, Western Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Telstra Retail team as a Retail Sales Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key Responsibilities:Provide personalized customer service and support to...

  • Customer Service Representative

    2 weeks ago

    Halls Head, Western Australia Telstra Full time

    About the RoleWe are seeking a talented Customer Service Representative to join our team at Telstra. As a key member of our retail stores, you will be responsible for delivering exceptional customer experiences and providing tailored solutions to meet their needs.Key ResponsibilitiesBuild strong relationships with customers to understand their requirements...

  • Customer Service Representative

    2 weeks ago

    Halls Head, Western Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant at Telstra.Key ResponsibilitiesDeliver exceptional customer service and support to our customersProvide tailored solutions to meet customers' needs and exceed sales targetsStay up-to-date with the latest products and services to offer...

  • Retail Customer Service Representative

    1 month ago

    Halls Head, Western Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key Responsibilities:Provide personalized customer service and solutions to meet customer...

  • Customer Service Representative

    3 weeks ago

    Halls Head, Western Australia Telstra Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Consultant. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our Western Australian stores.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    3 weeks ago

    Halls Head, Western Australia Repco Full time

    At Repco, we're passionate about delivering exceptional customer service and creating lasting impressions for our customers. As a Customer Sales & Service/Retail Assistant, you'll be the face of our brand, building effective relationships and providing genuine service that matters.Key Responsibilities:Provide exceptional customer service, creating moments...

  • Customer Service Representative

    4 days ago

    Halls Head, Western Australia Repco Full time

    About UsRepco is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets.Our brand stands for quality, expertise and knowledge.At Repco, our team members are valued and appreciated.Every day we deliver careers and experiences that are both challenging and rewarding.We have...

  • Customer Service Team Member

    2 weeks ago

    Halls Head, Western Australia Bunnings Full time

    About BunningsBunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centres, and online platforms.The RoleWe are seeking a Customer Service Team Member to provide a friendly and helpful service to our customers, ensuring every...

  • Customer Service Representative

    1 week ago

    Halls Head, Western Australia Repco Full time

    About the Role:We are seeking a passionate and caring individual to join our customer-centric team as a Retail Assistant - Customer Service. As a key member of our team, you will provide genuine service, creating lasting impressions and moments that matter for our customers. You will be responsible for building effective customer relationships, working...

  • Customer Sales

    5 months ago

    Halls Head, Australia Repco Full time

    Iconic brand with over 400 stores across Australasia Passionate and caring team with a customer-centric culture Part of Genuine Parts Company, the global leader in automotive parts and accessories Driven by Passion for 100 Years Repco Halls Head are looking to welcome a Full Time Retail Assistant to join their fantastic team! Are you looking to...

  • Customer Service Team Member

    3 days ago

    Halls Head, Western Australia Bunnings Full time

    About the Role:Bunnings is leading the way in home improvement and lifestyle products in Australia and New Zealand. Our team members are the face of Bunnings, providing a friendly and helpful service to every customer who walks through our doors.As a Customer Service Team Member, you will be responsible for ensuring every customer experience counts. You will...

  • Customer Service Team Member

    5 months ago

    Halls Head, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Representative

    4 weeks ago

    Halls Head, Western Australia Repco Full time

    Unlock Your Potential with RepcoAt Repco, we're passionate about delivering exceptional customer experiences and providing opportunities for growth and development. As a Full Time Retail Assistant, you'll play a vital role in helping us achieve our goals.Key Responsibilities:Provide genuine service to our customers, creating lasting impressions and moments...

  • Customer Service Team Lead

    3 weeks ago

    Halls Head, Western Australia Coles Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Coles. As a key member of our retail operations team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service and drive sales growth.About YouProven leadership experience in a fast-paced...

  • Customer Service Team Member

    2 weeks ago

    Halls Head, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Pharmacy Manager

    2 weeks ago

    Halls Head, Western Australia Frontline Retail WA Full time

    Job Summary: We are seeking an experienced and qualified Pharmacist to take on the role of Pharmacy Manager at our busy dispensary located in a vibrant shopping complex.About the Role: As a Pharmacy Manager, you will be responsible for the successful performance, profitability, and continued growth of our pharmacy. You will work closely with the Retail Area...

  • Pharmacist - Part Time Opportunity

    2 weeks ago

    Halls Head, Western Australia Frontline Retail WA Full time

    Job Summary:We are seeking an experienced and qualified Pharmacist to join our team at a busy dispensary located in a vibrant shopping complex. As a key member of our team, you will be responsible for providing exceptional customer service, dispensing medication, and supporting the Pharmacy Manager to achieve business objectives.Key Responsibilities:High...

  • Customer Service Representative

    5 months ago

    Halls Head, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Customer Sales

    5 months ago

    Halls Head, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco Halls Head** are looking to welcome a Full Time Retail Assistant to join their fantastic team! Are you looking to advance your customer service skills, or get your foot in the door in the auto industry? Repco have career development and opportunities for you! **Our Customer Sales & Service/Retail...

  • Part-time Assistant Store Manager Rockingham House

    1 week ago

    Halls Head, Australia Global Retail Brands Full time

    Job Search | Login**Part-Time Assistant Store Manager | Rockingham | House Bed & Bath**: **Location**: HALLS HEAD (649HBB) **Posted on**: 04 November 2024 **The Company**: House Bed & Bath & MyHouse are a part of Australia's largest privately owned and fastest-growing homewares and kitchenware retailer, Global Retail Brands. Our aim is to always deliver...