Communications Advisor

7 days ago

Sydney, Australia Transdev Full time

Are you ready to take the next step in your career?

Join our dynamic team at Transdev John Holland Buses as a Communication Advisor and help drive our strategic vision forward. From digital campaigns to stakeholder engagement, you'll be at the heart of our communication efforts. Bring your creativity, strategic thinking, and flawless communication skills to shape our narrative and make a real impact.

Overview

The Communication Advisor provides specialist advice on all communications initiatives and activities to support the successful delivery of Transdev John Holland Buses (TJHB)'s strategic plan and objectives. This pivotal role supports communication activities through planning, stakeholder mapping and content development.

Responsibilities

As the Communication Advisor, you will be responsible for delivering and implementing a broad range of communications projects that promote TJHB's strategic objectives and priorities to internal and external stakeholders and partners. Your role will involve planning and delivering effective communication campaigns for various initiatives and programs, utilising a mix of channels and tools. Additionally, you will produce and edit high-quality communications materials, including newsletters, brochures, reports, presentations, web content and social media stories.

Key Responsibilities

·      Write, edit and proofread content for digital and print media, including web and intranet pages, social media, content plans, newsletters, speeches, detailed government documents, reports, broader marketing campaigns and more.

·      Support and assist the business in developing and executing communication strategies and campaigns to increase our reach among target audiences.

·      Manage media enquiries, assets and briefs, ensuring timely and accurate dissemination of information with an understanding of media dynamics.

·      Support key events and campaigns across the organisation, including planning, coordination and execution.

·      Develop, execute, optimise and report on campaigns.

·      Support the Social Media and Graphic Design Advisor in developing social media content, implementing schedules and monitoring daily platform activities.

·      Work closely with internal stakeholders to understand their communication needs and provide strategic guidance and support.

·      Build positive and enduring stakeholder relationships to strengthen TJHB's position and reputation with customers.

·      Support the Customer Experience Team with the successful implementation and maintenance of customer engagement programs, e.g., 'Schools Safety Program' and 'Meet our Managers'.

·      Support Transdev Australasia's Communication teams and other internal functions to deliver various initiatives as required.

·      Maintain and update the asset library, contacts list and archive relevant communications.

·      Ensure branding and editorial consistency across all communication collateral.

Additional responsibilities include liaising and collaborating with internal and external stakeholders to ensure consistent and accurate messaging and branding, as well as evaluating and reporting on the impact and outcomes of communications activities using relevant metrics and feedback.

To be successful in this role, you should possess:

·      A tertiary degree (Bachelor level) or certificate, or proven experience in a relevant area of expertise (e.g., public relations, communications, stakeholder management, marketing).

·      Strong stakeholder engagement skills with the ability to build and nurture productive working relationships.

·      Flawless written and verbal communication skills.

·      Demonstrated experience in successful planning and delivery of projects and ongoing management of key stakeholder relationships.

·      Demonstrated experience preparing a range of communication materials (both digital and offline).

·      Demonstrated experience in event management.

·      Proficiency in Microsoft Office Suite, SharePoint, WordPress, Mailchimp, Canva and basic understand of Adobe Creative Suite.

Your Benefits

In return, you will receive:

·      FREE Opal Pass to travel within the Sydney metropolitan area*

·      Free access to 24/7 Employee Assistance Program

·      Access to extensive employee wellbeing programs such as Fitness Passport

·      Our commitment to your job stability and ongoing career development.

·      Continuous support and growth possibilities.

·      *As per Transport’s T&C’s

If you're excited by the challenge of keeping a diverse audience informed and engaged, and you're ready to take your communication career to the next level, this role is for you. Apply now and be the voice that drives our success

Why join us?

  • Inclusive Culture: We build a supportive culture that encourages diversity and enables our people to flourish.
  • Employee Resource Groups: Transdev supports employee-led groups focused on diversity, equity and inclusion.
  • Growth and Development: We offer our employees opportunities to build their own experience within a local, global Group.
  • Flexible Work Options: We support the development, work-life balance and well-being of our employees
  • Community Impact: We enable our employees to have a positive social impact by deploying sustainable mobility solutions.

Transdev John Holland celebrates diversity and equal opportunities We are committed to creating an inclusive environment for all employees, regardless of race, gender, Indigenous status, age, religion, sexual orientation, disability, veteran status, or any other protected status. We want to reflect the diversity of the communities we serve and strongly encourage applications from individuals from all backgrounds and communities.

To request a reasonable adjustment at any stage during the recruitment process please contact Michelle Le at Michelle.Le@transdevjohnholland.com.au

Ready to Apply?

If this opportunity excites you, we would love to hear from you 

Our recruitment processes include police checks, reference checks and right to work checks. By submitting your personal information to Transdev John Holland you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

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