Experimentation Senior Manager

3 days ago

Sydney, Australia Deloitte Full time

Job Requisition ID: 36789 

    • CulturalFlex to observe your cultural and religious days of significance

    • Mentoring programs – receive support and coaching to progress your career  

    • Flexible work arrangements – work in a way that suits you best, including part-time options.

We are Deloitte Digital’s Experimentation Team

At Deloitte Digital, our Experimentation team partners with large corporate clients to drive their digital growth through strategic experimentation programs. Formerly known as Conversion Rate Optimisation (CRO), our approach has evolved but the core objective remains the same: leveraging data-driven insights to enhance user experiences and maximise conversion rates. As a full-service team, we cover every aspect of the experimentation lifecycle, including strategy, design, development, QA, and reporting. This role particularly focuses on the strategic component, helping clients devise and implement effective experimentation strategies that yield measurable business outcomes.

Access to the world’s biggest clients.

Deloitte’s clients are our clients. As the world’s largest professional services company, we have the opportunity to work with the most eminent brands from across Australia and APAC. From blue chip corporations to innovative start-ups, helping them adapt to and harness new media and technology.

What will your typical day look like?

In this role, you will collaborate with the Experimentation Market Offering lead and key partners to develop go-to-market strategies for our experimentation offering. You will work to integrate this offering seamlessly into other Deloitte Digital services, enhancing its value and impact. Partnering with offshore teams, you will continuously improve the offering’s capabilities, driving innovation and effectiveness. Additionally, you will cultivate key client relationships, identifying opportunities across priority clients and segments to expand our reach and deliver exceptional value.

Enough about us, let’s talk about you.

Required Experience:

  • Strategic Leadership: Proven ability to define and execute go-to-market strategies for digital products or services, including positioning, launch, and scaling. Experience leading cross-functional teams to drive market adoption and achieve business growth. Management consulting or internal consulting experience at a top tier firm will be well regarded.

  • Experimentation Expertise: Deep understanding of experimentation methodologies, including A/B testing, multivariate testing, and personalisation. Hands-on experience in designing, implementing, and analysing data-driven experiments to optimize customer experiences and drive decision-making will be well regarded

  • Collaboration and Integration: Strong track record of working with internal stakeholders, such as product development, marketing, and sales teams, to integrate experimentation capabilities into broader organizational offerings and initiatives.

  • Client Relationship Management: Skilled at building and maintaining relationships with C-suite executives and other key stakeholders. Adept at identifying opportunities to deliver value through experimentation and securing buy-in for transformative initiatives.

  • Operational Excellence: Experience working with global and offshore teams to enhance capabilities, streamline processes, and scale experimentation platforms. Familiarity with agile methodologies and tools used to manage experimentation programs.

  • Industry Knowledge: Solid understanding of market trends and technologies driving digital transformation, customer experience optimisation, and experimentation practices across industries.

Expertise:

  • Go-to-Market Strategy: Expertise in developing and executing go-to-market strategies, including market research, positioning, competitive analysis, and value proposition articulation.

  • Digital Transformation: Deep understanding of digital ecosystems and how experimentation can accelerate customer experience optimisation and business growth

  • Data Analysis and Insights: Proficient in leveraging data analytics tools and platforms to interpret experiment results, generate actionable insights, and inform strategic recommendations

  • Team Enablement: Skilled in mentoring and upskilling cross-functional teams to adopt experimentation mindsets and practices, fostering a culture of continuous learning and improvement

  • Client Engagement: Strong capabilities in stakeholder management, aligning experimentation initiatives with client priorities, and delivering measurable value to high-profile accounts

  • Technology Integration: Familiarity with leading experimentation platforms (e.g., Optimizely, Adobe Target) and their integration into broader technology stacks and workflows

  • Global Collaboration: Experience in coordinating with offshore and distributed teams to optimize resources, enhance capabilities, and deliver high-quality outcomes at scale

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We putcoaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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