Retail Trainer

3 weeks ago

Moorabbin, Australia PUMA Full time
YOUR MISSION
  • Are you passionate about empowering teams to reach their full potential? PUMA is seeking a Retail Trainer to lead our dynamic Retail Operation team in delivering exceptional training and development programs. As a Retail Trainer, you'll play a pivotal role in cultivating a culture of excellence, ensuring our retail associates are equipped with the knowledge and skills to deliver unforgettable experiences to our customers.
    Join us in shaping our future of retail and unleashing the potential of our team members at PUMA
    #FOREVER FASTER
     
  • Plan, organize, and execute Retail Training programs in line with Retail strategy.
  • Deliver specific programs and tools across 5 Training Pillars (Selling, Product Knowledge, Functional, Leadership Skills and Brand).
  • Work closely with field/store operations teams to identify training needs and tools required to develop the level of store associates skills and knowledge.
  • Implement, effectively, with measurable results, all Global, and local Training programs, for all store types, within established, and agreed upon timeframes. Ensure e-learning program is utilized in stores and track utilization and effectiveness of the programs.
  • Continually evaluate the effectiveness of ongoing training programs and provide feedback to Manager of Training and Development.
  • Conduct new Store Manager Induction Training and participate in new store openings as required.
  • Analyze results of training programs, sales results, and KPIs to identify areas of opportunities for development of re-training and /or enhanced training.
  • Support partner store management with facilitation of company training programs as required by the Manager of Training and Development.
  • Collaborate with fellow training team members for networking and sharing of knowledge

YOUR TALENT
  • Excellent verbal and written communication skills including English at a business level
  • Additional language fluency is considered a plus
  • Strong organizational and time management skills
  • Proven training and development skills
  • Proven interpersonal and team management skills
  • Project Management skills
  • PC Skills: MS Office, Internet, Adobe Creative Suite
  • Three years of training and people development experience in a focused, customer service oriented retail environment (preferably apparel/footwear).
  • Experience in managing a team of people
  • Experience in dealing with multiple countries is preferred

SPEED & SPIRIT