HCP Coordinator

Found in: Talent AU C2 - 2 weeks ago

Charters Towers City, Australia Right at Home Townsville Full time

Description

We are seeking an experienced Aged Care Coordinator to join our dynamic and collaborative team.  

The successful candidate must be a strong team player, must have exceptional organisational skills, must have a passion for working with older people and must want to provide exceptional customer service. Effective communication skills are essential; this includes strong listening skills.

This is a busy role and would ideally suit someone experienced in a similar Coordination role. Experience in the Community Aged Care Industry highly regarded.

The Position Includes:

  • Maintaining client files and compliance to meet organisational and quality and safety commission standards
  • Conducting a range of client assessments and documentation 
  • General administration duties - monitoring and replying to emails, data entry, scanning and filing
  • Providing excellent customer service to clients, staff and stakeholders
  • Managing client's budgets in line with allowances to provide services
  • Teamwork, being able to work collaboratively toward a common goal whilst working independently

Working Hours:

This position is a Monday to Friday position, predominately 8.30am - 4.30pm.

Job Type: Permanent Part-time, 37.5hrs/week. 

Benefits:

  • Rewards Program (including discounts on a variety of services e.g shopping and brand names) exclusive to Right at Home staff through Rewards Gateway
  • Inclusive and committed culture where everyone’s contribution is valued
  • Plus 10.5% superannuation and travel reimbursement. 

Qualifications

- Minimum a Certificate 3 in Ageing Support

- RN/EN applications are highly desirable.

Preferred Skills

Essential Requirements:

  • Minimum 1 year experience within a similar role highly regarded 
  • Case management experience 
  • Experienced with government funded home care packages
  • High Proficiency with the Microsoft Suite (including Word and Excel) and confident with computer and tablet use
  • Confident, competent and a positive, forward-thinking can-do attitude
  • Demonstrated ability to effectively time manage, plan, and prioritise a high volume of tasks independently 
  • High attention to detail necessary 
  • Excellent verbal & written communication, interpersonal and rapport building skills 
  • Capability to work on-call on rotation 
  • Driver's Licence & reliable vehicle with comprehensive insurance
  • Current National Criminal history check - or willing to obtain 
  • Current First Aid and CPR Certificate - or willing to obtain
  • Blue card - or willing to obtain
  • Compassion and enthusiasm, with a friendly approach and positive demeanour 
  • Experience with technology incl. smartphones, tablets, laptops etc

Don’t let this opportunity pass you by, Apply today